Fahad Al Anzi
Birmingham
Summary
Dynamic professional with a robust skill set in retail management, specialising in process improvement and sales forecasting. Demonstrates expertise in store layout planning, loss prevention techniques, and inventory control insight. Proven track record in boosting sales through effective training delivery and constructive feedback. Adept at overseeing daily operations and managing people, with a focus on performance evaluation and employee scheduling. Career goals include advancing supply chain management knowledge to optimise retail operations further.
Overview
7
7
years of professional experience
Work history
Supermarket supervisor
Netto
Castle, Germany
2022.10 - 2024.08
- Supported training initiatives for new employees to foster team efficiency.
- Oversaw cash handling processes and till reconciliations to ensure transaction accuracy.
- Assisted in conducting interviews for prospective hires to fulfil staffing requirements.
- Coordinated regular team meetings to enhance communication and boost morale.
- Organised staff rosters to ensure optimal coverage during peak periods.
- Collaborated with management to establish sales goals and strategies.
- Managed stock control through accurate inventory checks.
- Addressed customer queries with exceptional service levels.
- Enhanced customer satisfaction by streamlining checkout procedures.
- Recruited seasonal staff during holiday peaks to maintain adequate coverage.
- Resolved customer complaints to support positive store reputation.
Barber
Freelance
Castle, Germany
2018.01 - 2021.09
- Executed scissors-over-comb technique effectively.
- Assisted with stock control duties to maintain product availability.
- Delivered excellent customer service to improve client satisfaction.
- Participated in training courses regularly to develop cutting techniques and styles.
- Managed appointments to reduce client waiting time.
- Identified suitable styles by listening to customers' needs and desires.
- Encouraged repeat business through quality skills and customer service delivery.
Skills
- Process improvement mindset
- Constructive feedback delivery
- Training delivery experience
- Retail sales forecasting
- Store layout planning
- Loss prevention techniques
Affiliations
- Sports
- Cooking
- Social networking
- Wildlife exploration
Languages
Arabic
Proficient (C2)
German
Proficient (C2)
English
Intermediate
References
References available upon request.
Timeline
Supermarket supervisor
Netto
2022.10 - 2024.08
Barber
Freelance
2018.01 - 2021.09