Overview
Work history
Education
Skills
Custom
REFERENCE:
Timeline
Generic

Fadilla Agyeman Boateng

London,Enfield

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work history

Intern

University House Legal Advice Centre
Tower Hamlets Borough
02.2025 - 07.2025
  • Performing general office duties including receiving and addressing clients’ inquiries, photocopying, scanning and printing of documents.
  • Responsible for calling clients and booking appointments for them.
  • Researching of legal cases.
  • Assisting clients in Welfare and benefits applications such as Disability Living Allowance, blue badge application, and Appeals.
  • Drafting of Mandatory reconsideration letter and assisting clients in applying for Attendance Allowance review form.
  • Assisting clients to fill and complete online applications to the Centre, Legal claim applications to government departments such as the Department of Work and Pensions etc.
  • Registering new clients on the Case management system.
  • Handled incoming calls and emails, ensuring prompt response.

Student Advisor

City Community Legal Advice Centre
Islington
01.2024 - 03.2024
  • Had opportunity to volunteer at University City Community Legal Advice Centre at City Law School, to work with staff and external lawyers' volunteers to provide advice and assistance to clients on variety of legal issues.
  • Demonstrated teamwork by working on legal cases with team members in respective Student law firms in areas such as Employment, Personal injury, and General Civil Litigation.
  • Communicating directly with clients to take details of their claims.
  • Legal advice session calls with clients and volunteer lawyers, to take verbatim notes of advice calls.
  • Drafting of legal advice notes, triage calls and chronologies.
  • Usage of Clio software to elevate work speed, accuracy, and data protection of legal cases of clients.
  • Involvement in legal research of clients' cases in areas including housing, employment.

National Service Personnel

Electoral Commission of Ghana
09.2019 - 12.2024
  • Developed team skills, achieving significant readiness and competence for assigned tasks.
  • Managed document filing, receiving, and dispatching for accurate record keeping.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted in maintaining precise records of income and expenditure through software updates.
  • Performed general office duties, including binding and compiling election materials.
  • Served as Verification and Registration Officer during Assembly and general elections.
  • Acted as Registration Assistant and Exhibition Officer in national elections.

Education

Graduate Diploma - Law

City, University of London
09.2023 - 08.2024

BA - Political Science, Information Studies

University of Ghana
09.2016 - 05.2019

GENERAL ARTS -

METHODIST GIRLS SENIOR HIGH SCHOOL

Skills

  • Communication and Organisational skills
  • Active Listening
  • Outstanding customer service
  • People skill
  • Case Management System
  • Adaptability
  • Knowledge of Microsoft Office
  • Excellent team player
  • Clio Legal Software

Custom

Volunteer work, Legon Leo Club – Lion Clubs International Foundation, I am passionate about volunteering hence, I have been a part of the Leo Club to work with other volunteers to improve the health and wellbeing of people in our communities through health awareness campaigns and programs, supporting people in need in various communities through humanitarian services and many more.

REFERENCE:

Jennie Graham

(Solicitor & Director of Operations) (University House Legal Advice Centre)

jennie@legaladvicecentre.london


Tejal-Roma Williams

(Supervising Solicitor) (City Community Legal Advice Centre)

clac@citystgeorges.ac.uk


Hardie Sannie

(Senior Electoral Supervisor) (Electoral Commission of Ghana)

hardison23@yahoo.com



Timeline

Intern

University House Legal Advice Centre
02.2025 - 07.2025

Student Advisor

City Community Legal Advice Centre
01.2024 - 03.2024

Graduate Diploma - Law

City, University of London
09.2023 - 08.2024

National Service Personnel

Electoral Commission of Ghana
09.2019 - 12.2024

BA - Political Science, Information Studies

University of Ghana
09.2016 - 05.2019

GENERAL ARTS -

METHODIST GIRLS SENIOR HIGH SCHOOL

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Fadilla Agyeman Boateng