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A healthcare field support person, dedicated to continuing professional development, in basic and mental healthcare. To be part of the team, making the desired impact in the global healthcare sector, towards assisting humanity.

Dynamic professional with expertise in IT support, data analysis, and hands-on client support, combining technical skills with exceptional interpersonal abilities. Experienced in delivering reliable technical solutions, conducting content analysis, and supporting small business operations. Proven track record in troubleshooting, web development, and data analytics, with a passion for continuous learning and quality improvement. Fluent in multiple languages, fostering clear and effective communication in diverse environments

I am an aspiring analyst and computer programmer with a background in workforce management and network administration. Currently employed as a Workforce Management Analyst at Franchise Owners Hamilton Ltd, I have over 1 year and 7 months of experience in this role. My responsibilities include monitoring contact center call volume, adjusting staffing levels, and communicating with support staff to optimize service levels. I also have experience in customer service roles, including as a Customer Care Executive at Franchise Owners Hamilton Ltd and Teleperformance, where I resolved customer complaints and provided support via various channels. With a solid educational background in computer programming from Seneca Polytechnic, where I achieved an A+ grade, I demonstrate proficiency in JavaScript,HTML, CSS C, C++, Microsoft Excel and much more. My diverse skill set includes time management, problem-solving, operations management, analytical skills, and database management. I have experience in requirements analysis, management, and customer relationship management.. I am available to join the new organization immediately. Personable [Job Title] with solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures. Knowledgeable Workforce Analyst successful gathering, reviewing and modeling information to make proactive adjustments to schedules and strategies. Highly organized and skilled with excellent critical thinking, problem-solving and planning abilities. Over 1+ years of experience in workforce assessment.

Top performing Director supporting health and human services programs including : Workforce Planning & Management (WFP&M), Operations, QA Manager/Release-Change Manager, HR Manager, Staffing, IT/Application Development Business Relationship Manager. Bringing over 30+yrs of quality, technical, programming, leadership experience, streamline processes/tools, and align/leverage knowledge across business to maximize operating efficiencies. Tech-savvy Director with a passion to drive transformational change to deliver improved performance and processes. Exceptional at strategic thinking with ability to overcome barriers. Expert at analyzing, troubleshooting, and problem resolution. Always willing to learn new areas, products, processes, and services.

FABA TRAORE

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Adult Workforce Support Worker

Retail Volunteer Assistant

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Computer Science -

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Adult Workforce Support Worker

Retail Volunteer Assistant

Computer Science -

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