Summary
Overview
Work history
Education
Skills
Work availability
Quote
Timeline
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Faatimah Beg

Birmingham,West midlands

Summary

Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.

Overview

2
2
years of professional experience

Work history

Customer Advisor

Bull ring stockings
Birmingham
01.2022 - 01.2023


  • Correctly identified client needs.
  • Identified and effectively resolved customer issues.
  • Offered detailed advice on product and service benefits.
  • Performed cashier duties.


Retail Sales Assistant

Bull ring phones
Birmingham
01.2021 - 01.2022
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Assisted customers with product selection and sales.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Updated product labelling and pricing to reflect discounts and offers.

Education

GCSEs - Mathematics

Hall green secondary
Birmingham
09/2017 - 08/2021

GCSEs - English language

Hall Green School
Birmingham
09/2017 - 08/2021

GCSEs - English literature

Hall Green School
Birmingham
09/2017 - 08/2021

GCSEs - Combined science

Hall Green School
Birmingham
09/2017 - 08/2021

GCSEs - German

Hall Green School
Birmingham
09/2017 - 08/2021

GCSEs - Religious education

Hall Green School
Birmingham
09/2017 - 08/2021

GCSEs - Physical education

Hall Green School
Birmingham
09/2017 - 08/2021

GCSEs - Health and Social Care

Hall Green School
Birmingham
09/2017 - 08/2021

GCSEs - Digital IT

Hall Green School
Birmingham
09/2017 - 08/2021

A-Levels - Psychology

Moseley School and Sixth Form
Birmingham
09/2021 - 06/2023

A-Levels - Sociology

Moseley School and Sixth Form
Birmingham
09/2021 - 06/2023

A-Levels - Law

Moseley School and Sixth Form
Birmingham
09/2021 - 06/2023

Skills

  • Retail merchandising expertise
  • Money handling
  • Self-motivated
  • Customer service oriented
  • Telephone support
  • Dispute resolution
  • Customer support
  • Office 365 usage

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Customer Advisor

Bull ring stockings
01.2022 - 01.2023

Retail Sales Assistant

Bull ring phones
01.2021 - 01.2022

GCSEs - Mathematics

Hall green secondary
09/2017 - 08/2021

GCSEs - English language

Hall Green School
09/2017 - 08/2021

GCSEs - English literature

Hall Green School
09/2017 - 08/2021

GCSEs - Combined science

Hall Green School
09/2017 - 08/2021

GCSEs - German

Hall Green School
09/2017 - 08/2021

GCSEs - Religious education

Hall Green School
09/2017 - 08/2021

GCSEs - Physical education

Hall Green School
09/2017 - 08/2021

GCSEs - Health and Social Care

Hall Green School
09/2017 - 08/2021

GCSEs - Digital IT

Hall Green School
09/2017 - 08/2021

A-Levels - Psychology

Moseley School and Sixth Form
09/2021 - 06/2023

A-Levels - Sociology

Moseley School and Sixth Form
09/2021 - 06/2023

A-Levels - Law

Moseley School and Sixth Form
09/2021 - 06/2023
Faatimah Beg