Ezinne Joy Okereke
Mandate Resources Ltd, Birmingham
Edgbaston,Birmingham
1
Certification
9
years of professional experience
Support Care Assistant providing person-centred support across residential, community, and healthcare settings. Delivers personal care, medication support, mobility assistance, and daily living help while protecting dignity, independence, and safety. Maintains 10–20 care records per week and communicates promptly with families and multidisciplinary teams when needs change.
Work History
Support Care Assistant
1 Year 5 Months- Providing person-centred support to individuals with a range of physical, emotional, and social care needs.
- Assisting service users with personal care, including bathing, dressing, grooming, and mobility support.
- Supporting medication routines in accordance with care plans and organisational policies.
- Encouraging independence by assisting individuals with daily living skills and community participation.
- Maintaining accurate and confidential records while reporting any concerns promptly.
- Working closely with colleagues, healthcare professionals, and family members to ensure the highest standard of care.
- Key Responsibilities and duties include:
Personal Assistant
4 Years- Managed complex diaries, schedules, and travel arrangements for senior executives.
- Coordinated meetings, events, and business activities to ensure smooth daily operations.
- Prepared professional reports, presentations, and confidential correspondence.
- Liaised with clients, stakeholders, and external partners on behalf of management.
- Assisted with financial reporting and administrative processes while maintaining strict confidentiality.
- Demonstrated strong organisational and communication skills in a fast-paced business environment.
Care Assistant
3 Years- Delivered compassionate, person-centred care to clients in line with individual care plans.
- Assisted with personal hygiene, feeding, mobility, and daily living activities.
- Administered medication safely and accurately following established procedures.
- Provided emotional support and companionship to enhance client wellbeing.
- Maintained accurate records and communicated changes in clients’ conditions to senior staff.
- Promoted dignity, independence, and respect in all aspects of care delivery.
Education
MSc - International Business
B.A.
HIGH QUE SCHOOL ( WAEC)
Skills
Personal care and hygiene support
Medication administration
Safeguarding and duty of care
Care planning and documentation
Mobility and moving assistance
Risk assessment
Support plan reviews
Medication audits
Record keeping and reporting
Community engagement and social inclusion
Meal preparation and nutrition support
Communication and interpersonal skills
Time management and organisation
Shift handover
Certification
- Care Certificates: Safeguarding Adults, Safeguarding Children, First aid, Basic Life Support, Data Protection Awareness (Financial Services, The Mental Capacity Act 2005, and Deprivation of Liberty. Safeguards (DoLS, Privacy & Dignity, Basic Autism Awareness, Equality and diversity, Awareness of Mental Health, Dementia and Learning Disability, Understanding Behaviour that Challenges, health and safety, food safety.
- CPI Safety Intervention Training, formally known as MAPA.
References
Available upon request.
Timeline
Support Care Assistant
Mandate Resources Ltd, Birmingham
03.2025 - CurrentRead More
Personal Assistant
Hybrid International Investment Ltd.
01.2021 - 01.2025Read More
Care Assistant
Regal Care Nigeria Ltd.
01.2018 - 01.2021Read More
HIGH QUE SCHOOL ( WAEC)
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Imo State University
B.A.
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Ulster University
MSc from International Business
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