Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Exaucee Mulamba

London,Greater London

Summary

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Excellent issue resolution and customer service skills. Offering strong analytical and problem-solving capabilities with knack for strategic thinking. Due to hospitality experience. Knowledgeable about project management, client relations, and business development. I am ready to use and develop communication, leadership, and organisational skills in consultant or project management role.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work History

Waiter

Apetite4work
London
10.2023 - Current
  • Managed over 50 table settings for optimal dining experience.
  • Worked collaboratively with kitchen staff for efficient service delivery.
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Managed table settings for optimal dining experience.

Kitchen porter

Wood Street Bakery
London
02.2022 - 04.2023
  • Maintained high standards of cleanliness by washing kitchen equipment and utensils.
  • Ensuring safe working environment by following all health and safety regulations.
  • Assisted chefs in food preparation for efficient meal service.
  • Cleaned work surfaces, ensured hygiene standards were met.

Team member

Creme Soho
London
10.2021 - 11.2022
  • Maintained high levels of customer service by promptly addressing guest queries.
  • Ensured cleanliness of dining area for pleasant dining experience.
  • Enhanced guest satisfaction with prompt and attentive service.
  • Assisted colleagues during peak hours for smooth operations.

Education

GCSEs -

Holy Family Catholic School
London
09.2017 - 08.2022

A-Levels -

Highams park school
London
09.2022 - 08.2024

Skills

  • Customer Service
  • Upselling
  • Team player
  • Multitasking
  • Attention to Detail
  • Strong communication

Accomplishments

  • MOOC COURSE - foundation in finance,
  • Voucher codes - Digital Marketing Work
  • SMBP ambassdor
  • SMBP - work experience insight week
  • BGC strategy consulting course

Timeline

Waiter

Apetite4work
10.2023 - Current

A-Levels -

Highams park school
09.2022 - 08.2024

Kitchen porter

Wood Street Bakery
02.2022 - 04.2023

Team member

Creme Soho
10.2021 - 11.2022

GCSEs -

Holy Family Catholic School
09.2017 - 08.2022

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Exaucee Mulamba