Ewelina Goluch
Horsford
Summary
Experienced with customer engagement, ensuring positive and productive interactions. Utilizes persuasive communication to influence buying decisions and build rapport. Track record of identifying customer needs and providing tailored solutions.
Overview
22
22
years of professional experience
Work History
Laboratory Technician
Brodland Drinks
11.2019 - Current
- Conducted quality control tests on beverage samples and maintaining precise lab records for future reference.
- Provided comprehensive documentation of all laboratory activities
- Conducted quality control measures regularly to ensure compliance with industry standards.
Restaurant Waiter
Gate of India & Spice of India
11.2017 - Current
- Delivered exceptional customer service.
- Processed cash and credit card transactions.
- Managed multiple tables simultaneously, prioritizing tasks to optimize service flow.
Production Operator
Brodland Drinks
01.2018 - 11.2019
- Operated machinery for beverage production.
- Trained new operators in equipment handling.
- Conducted routine maintenance checks on production equipment.
Import Specialist
Eurofirany SP.J.
08.2016 - 09.2017
- Managed import documentation.
- Coordinated logistics and transportation.
- Established strong communication channels between internal teams.
Hotel Supervisor
Hotel Zacisz
12.2014 - 08.2016
- Supervised daily hotel operations,
- Trained and mentored staff, fostering efficient work environment.
- Resolved guest request promptly, maintaining high satisfaction levels and loyalty.
Shop Worker
Smakosz
01.2004 - 07.2014
- Assisted customers with product inquiries.
- Organized merchandise displays, optimizing store layout for improved shopping experience.
- Processed transactions efficiently, maintaining accuracy in cash handling and inventory management.
Education
Master of Arts -
Wyzsza Szkola Zarzadzania Marketingowego I Jezykow Obcych
Katowice, Poland07-2012
Bachelor of Arts -
Wyzsza Szkola Ekonomiczno-Humanistyczna
Bielsko-Biala,Poland07-2010
High School Diploma -
Zespol Szkol Mechaniczno-Elektrycznych
Zywiec, Poland05-2001
Skills
- Customer service expertise
- Collaborative teamwork
- Meticulous attention to detail
- Effective time management
- Results-driven
Timeline
Laboratory Technician
Brodland Drinks
11.2019 - Current
Production Operator
Brodland Drinks
01.2018 - 11.2019
Restaurant Waiter
Gate of India & Spice of India
11.2017 - Current
Import Specialist
Eurofirany SP.J.
08.2016 - 09.2017
Hotel Supervisor
Hotel Zacisz
12.2014 - 08.2016
Shop Worker
Smakosz
01.2004 - 07.2014
Master of Arts -
Wyzsza Szkola Zarzadzania Marketingowego I Jezykow Obcych
Bachelor of Arts -
Wyzsza Szkola Ekonomiczno-Humanistyczna
High School Diploma -
Zespol Szkol Mechaniczno-Elektrycznych
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