Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elina Vanaga

Elina Vanaga

Milton Keynes

Summary

Highly skilled Healthcare professional with expertise in laboratory, inventory management, quality control, and administrative tasks using Word, Excel, PowerPoint, and Outlook. Demonstrates strong sales expertise and negotiating skills, coupled with a robust understanding of team leading skills. Fluent in Latvian and English, offering exceptional customer service orientation and effective complaint resolution. Known for quick problem-solving abilities, reliability, efficiency, and staff education and training knowledge. Career goal: to leverage comprehensive skill set to drive organisational success in a dynamic environment.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Laboratory Technician

UK Biocentre
Milton Keynes
03.2024 - Current
  • Documented technical procedures and SOPs to streamline processes.
  • Maintained daily maintenance logs, updating data with accuracy to inform management of operational needs.
  • Operated machinery to achieve targets while following regulations.
  • Processed collected samples quickly; speed led to enhanced productivity within the department.
  • Managed the storage of samples securely, guaranteeing their integrity over time.
  • Participated actively in training programmes, increasing knowledge base on material types and their behaviours under different conditions.
  • Kept databases updated with relevant technical documentation and reports.
  • Exhibited excellent attention to detail whilst documenting findings thus improving clarity in reports.
  • Performed regular maintenance on lab equipment, resulting in fewer operational disruptions.
  • Troubleshot technical issues efficiently which minimised downtime in the lab.
  • Performed precise measurements using advanced tools which improved accuracy of results.
  • Prepared laboratory specimens and samples for efficient, accurate testing processes.

NVQ Level 2 Healthcare Specialist

Boots
Milton Keynes
01.2022 - 03.2024


  • Delivered professional advice over the counter, recommending appropriate products and explaining correct application.
  • Kept pharmacy counter and related areas clean, neat and organised.
  • Answered telephones and provided information about order status, shop hours and pharmacy procedures.
  • Consulted senior pharmacy staff for additional advice on complex patient health queries.
  • Informed, advised and counselled patients diagnosed with various conditions.
  • Explained benefits and risks of treatment choices.
  • Recommended exercise, diet and stress management to develop healthy lifestyle changes.
  • Promoted health by educating patients using non-judgemental approach.
  • Managed new stock deliveries, ensuring correct drug supplies and safe medication storage.

Supervisor

Covid-19 Test Site
Milton Keynes
11.2020 - 12.2021
  • Made sure testing process is completed correctly and smoothly
  • Managed over 900 tests per day during busy period
  • Kept site secure
  • Checked and verified site visitor’s identification and booking via QR readers
  • Provided service to customers to assist in full testing process from booking on, receiving test through to storage and completion.
  • Kept in line with Social distancing measures
  • Identified problems and proposed solutions to management team.
  • Checked job sites for accuracy, quality and to ensure all specifications for project were met.
  • Provided instruction, coaching and motivation to all employees during a shift.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.

Photographer/Videographer

Freelance
London
02.2016 - 03.2020
  • Established a detailed production schedule.
  • Set up technical details of all shots, including lighting and sound.
  • Collaborated with team members to develop content and message of shots.
  • Produced original video content by working collaboratively with producers, designers and art specialists to facilitate multimedia production.
  • Verified quality of recordings and determined need for re-recording to obtain necessary creatives for production.
  • Edited and uploaded footage to digital environments, websites and social media platforms.


Luxury Jewellery Social Media Manager

Missoma
City of London
06.2017 - 12.2019
  • Collaborated with sales and finance teams to deliver on company objectives.
  • Produced photo and video content with excellent editing skills.
  • Increased sales using Facebook and Instagram Shop functions.
  • Led adoption of new social media channels to expand audience reach.
  • Served as brand guardian and implemented consistent visual identity.
  • Forged working relationships with Instagram influencers to promote brand awareness through sponsored content.
  • Prepared design briefs for graphics, videos and advertising campaigns.
  • Gathered data on engagement rate, reach and impressions to enhance online campaigns.
  • Drove website traffic by writing witty and creative social media content and blog posts.
  • Facilitated social media communities by developing productive discussions.

Order Administrator

Matches Fashion
City of London
04.2015 - 04.2017
  • Picked & packed luxury items and created labels worldwide.
  • Liaised with suppliers and maintained stock levels.
  • Provided excellent customer service and followed up with clients.
  • Responded to telephone and in-person requests for information.
  • Managed office inventories, restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Managed clerical needs of employees, including administrative support, file management and stationery supplies.
  • Analysed and resolved complex resource management issues for optimised scheduling.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Streamlined office operations by implementing efficient administrative procedures.

Education

Diploma of Higher Education & Hospitality -

Dobeles Vidusskola
09.2011 - 05.2014

NVQ Level 2 - Healthcare Specialist

The Boots Company Plc
01.2023 - 03.2024

Skills

  • Bilingual - Fluent in Latvian and English
  • Inventory management
  • Quality Control
  • Healthcare systems navigation
  • Administrative skills (Word, Excel, PowerPoint, Outlook)
  • Sales expertise & negotiating skills
  • Social Media Management
  • Quick problem solver
  • Reliable and efficient
  • Strong customer service orientation
  • Staff education and training knowledge
  • Professional written and verbal communication
  • Complaint resolution
  • Goal setting expertise
  • Motivational mastery
  • Fashion Photography, Videography & Editing
  • Premiere Pro, Photoshop, Lightroom


Languages

English
Fluent
Latvian
Native
Russian
Elementary

Timeline

Laboratory Technician

UK Biocentre
03.2024 - Current

NVQ Level 2 - Healthcare Specialist

The Boots Company Plc
01.2023 - 03.2024

NVQ Level 2 Healthcare Specialist

Boots
01.2022 - 03.2024

Supervisor

Covid-19 Test Site
11.2020 - 12.2021

Luxury Jewellery Social Media Manager

Missoma
06.2017 - 12.2019

Photographer/Videographer

Freelance
02.2016 - 03.2020

Order Administrator

Matches Fashion
04.2015 - 04.2017

Diploma of Higher Education & Hospitality -

Dobeles Vidusskola
09.2011 - 05.2014

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Elina Vanaga