Ewan Peleschka
Bentford, West London,Middlesex
Summary
I am a resourceful and detail-oriented professional with extensive experience in fast paced work environments. I am a Fantastic multitasker successful at managing, motivating and training staff for customer service excellence. I am someone that not only prefers to work in a team but excels when working in and around a team, I push myself and my team to high standards to ensure customer satisfaction and repeat custom.
Overview
7
7
years of professional experience
Work History
Pub Manager
The Griffin Pub
Brentford
2022.04 - Current
- Oversaw stock ordering and management to maintain optimal inventory levels.
Implemented systematic stock rotation, significantly reducing waste.
- Managed inventory processes for timely replenishment and availability.
- Adapted to roles as cook or bartender to meet team requirements.
- Created staff rotas and facilitated communication between management and staff regarding shift changes and holidays.
- Executed basic accounting and till management tasks efficiently daily.
- Monitored financial transactions and maintained accurate records to support budgetary restrictions.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
Online Delivery Packer
Tea Pigs
Brentford
2019.07 - 2019.09
-Maintained accurate records of delivery details, including invoices and proof of delivery.
-Ensured organization and cleanliness of packing room to enhance productivity.
-Proactively sought additional tasks upon completion of order sheets to maximize efficiency.
-Packaged tea products accurately and efficiently for online orders, maintaining quality standards.
Education
Bachelor of Science - Business Management
Falmouth University
cornwall2023
Skills
- Inventory management
- Staff scheduling
- Customer service
- Financial monitoring
- Interpersonal
- Creativity
- Problem Solving
- Teamworking
- Telecominication skills
Timeline
Pub Manager
The Griffin Pub
2022.04 - Current
Online Delivery Packer
Tea Pigs
2019.07 - 2019.09
Bachelor of Science - Business Management
Falmouth University