Ewan Maxwell
Kilmarnock
Summary
Accomplished Railway Operator specialising in signalling control and safety compliance. Communicates effectively and makes informed decisions in high-pressure situations. Collaborates with emergency services and stakeholders to address operational challenges swiftly. Enhances customer satisfaction through reliable train services and rigorous safety protocols.
Overview
7
7
years of professional experience
Work History
Train Dispatcher
Denver Transit Operators
Denver, CO
01.2024 - Current
- Directed safe movement of trains within assigned territory from Operations Control Center (OCC), ensuring operational integrity.
- Communicate via multiple radios and phones simultaneously, managing priorities of multiple departments, emergency services, and the public.
- Monitored territory using CCTV cameras, promptly informing necessary parties of issues and coordinating support.
- Ensured consistent delivery of overhead power for train operations.
- Drafted incident reports documenting delays, requesting maintenance, and maintaining service records using Microsoft Office software to ensure accurate records.
Operator
Denver Transit Operators
Denver, CO
08.2019 - 01.2024
- Operated commuter train, adhering to federal guidelines and ensuring safe passage according to company schedule for over four years with no collisions, strikes, or serious incidents.
- Confirmed compliance and functionality of all safety measures of the train before, during, and after operation.
- Monitored and updated knowledge of federal regulations, track characteristics, and special circumstances to ensure compliance and safety.
- Utilised radio systems for clear communication, confirming and applying verbal instructions to ensure safe train movement.
- Instructed new hires in operation of trains, ensuring the safest course is always taken.
- Guided new hires in essential skills, ensuring comprehension and application of verbal instructions received via radio communication.
Education
Bachelor of Arts - Telecommunications
Indiana University
Bloomington, IN, USA05-2016
Skills
- Train operations
- Safety compliance
- Regulatory adherence
- Incident management
- Customer service
- Time-management
- Decision making
Timeline
Train Dispatcher
Denver Transit Operators
01.2024 - Current
Operator
Denver Transit Operators
08.2019 - 01.2024
Bachelor of Arts - Telecommunications
Indiana University