Ewan Gaff
Glasgow,Glasgow City
Summary
Dedicated professional with a strong work ethic and a proven ability to tackle challenges effectively. Demonstrates reliability and motivation in all tasks, consistently delivering results. Exceptional interpersonal skills facilitate productive collaboration and communication with diverse teams.
Overview
11
11
years of professional experience
Work History
Rider
Deliveroo
12.2020 - Current
- Delivered high volumes of goods on time, utilising local knowledge to optimise delivery routes.
- Collaborated with dispatch team to prioritise urgent delivery tasks, ensuring timely service based on location.
- Communicated effectively with customers via phone and in-person, providing updates and resolving queries for improved service experience.
- Maintained professionalism in all customer and colleague interactions, reinforcing company reputation.
Social Media Content Creator
G2 Esports
03.2026 - 04.2026
- Energised audience engagement by creating timely social media content for roster announcement.
- Worked closely with the team to develop strategies and meet project goals.
- Handled customer complaints effectively by employing clear communication and problem-solving skills.
- Ensured cleanliness and safety in the workplace by following established protocols.
Content Creator/Video Editor
Wrap Co. Group & Kitchen Wrap Co.
07.2024 - 09.2025
- Grew Kitchen Wrap Co.'s social media following from 8,000 to over 100,000. Directed marketing campaigns, promoting interior wrap training course to increase participant engagement. Developed course content recognised by candidates as the key factor in their decision to enrol.
- Developed engaging content for social media platforms, increasing follower engagement and brand visibility.
- Contributed to social media strategy, creating posts that enhanced audience interaction.
- Grew Kitchen Wrap Co.'s social media following from 8,000 to over 100,000.Directed marketing campaigns, promoting interior wrap training course to increase participant engagement.Developed course content recognised by candidates as the key factor in their decision to enrol.
Camera Operator/Editor
Webdesiro
06.2018 - 11.2024
- Enhanced client engagement through creation of tailored social posts across diverse industries. Bolstered brand presence by aligning social content with web design updates. Facilitated client workstreams by consistently delivering social posts for multiple accounts.
- Configured microphones and cameras to meet specific technical standards in live events.
- Worked closely with other members of the creative team to build consistency in all output.
- Enhanced client engagement through creation of tailored social posts across diverse industries.Bolstered brand presence by aligning social content with web design updates.Facilitated client workstreams by consistently delivering social posts for multiple accounts.
Store Manager
Puffalo Vape Shop
05.2022 - 01.2024
- Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
- Managed daily operations and customer support, ensuring smooth shop functionality and high customer satisfaction.
- Handled customer complaints, offering resolutions that maintained satisfaction and loyalty.
- Managed store budget, controlling expenses to ensure financial targets were met.
Bar Staff
Max’s Bar
01.2023 - 08.2023
- Served customers with a friendly demeanour, promptly taking orders and delivering beverages.
- Assisted customers during peak hours, providing swift service in a high-stress environment.
- Kept bar stocked and organised for easy access and quick service to customers.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
Bar Staff
Room 2
11.2022 - 07.2023
- Managed high-pressure venue service for 200-500 capacity, overseeing 3-4 bar staff. Tracked items entering and leaving during cloakroom duties to ensure accurate inventory. Coordinated item collection and returns at end-of-night closing for seamless operations.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
- Tracked items entering and leaving during cloakroom duties to ensure accurate inventory.
- Coordinated item collection and returns at end-of-night closing for seamless operations.
Shop Assistant
Xile Clothing
Glasgow
12.2021 - 01.2022
- Supported customers during holiday season as a temporary employee, ensuring high levels of service during peak shopping times.
- Replenished items to ensure professional and tidy displays, contributing to an inviting shopping environment.
- Maintained neat and clean shelves by adhering to visual merchandising standards daily, enhancing product visibility.
Camera Operator/Editor
1A Productions
08.2018 - 06.2020
- Monitored video feeds during live events, making real-time adjustments to camera settings to maintain visual consistency.
- Set up microphones, cameras and output devices to match technical requirements.
- Supported full production cycle alongside BAFTA-winning director Norman Stone, enhancing project execution and creative vision.
- Worked closely with other members of the creative team to build consistency in all output.
Content Creation
BBC Social
09.2019 - 03.2020
- Developed daily social media and news posts on current gaming affairs to engage audience. Published gaming affairs content across social channels, leveraging timely news updates to increase relevance. Secured feature of post on BBC News homepage, enhancing visibility and reach.
- Published gaming affairs content across social channels, leveraging timely news updates to increase relevance.
- Secured feature of post on BBC News homepage, enhancing visibility and reach.
- Provided mentorship to aspiring food bloggers, sharing knowledge on content creation, photography, and marketing strategies.
Shop Assistant
Xile Clothing
11.2019 - 01.2020
- Assisted customers in locating products, offering recommendations based on specific needs.
- Resolved customer complaints empathetically, ensuring satisfaction and fostering positive shopping experiences.
- Replenished items and organised displays, ensuring stock presented professionally for optimal customer engagement.
- Maintained neat, clean, organised shelves through effective visual merchandising to enhance customer experience.
- Managed stock levels on the shop floor, restocking items to maintain optimal inventory.
Camera Trainee
BBC
11.2019 - 12.2019
- Followed latest industry trends to produce cutting edge videos completed to the highest quality and standards.
- Proposed production techniques that streamlined processes and optimised project goals while maintaining quality standards.
- Collaborated with creative team to establish consistency across all outputs, enhancing overall project quality.
- Supported production of ‘Only an Excuse’ for BBC, collaborating with creative staff to ensure alignment with creative vision.
Volunteer Leader
Boys Brigade
01.2016 - 07.2018
- Wrote, implemented and enforced programme policies, procedures and standards to establish values and direction for volunteer involvement.
- Coordinated volunteer participation in community events to strengthen community ties. in community outreach programmes, enhancing the organisation's public image.
- Earned Boys' Brigade Queen's Badge through dedication and consistent participation in leadership activities.
- Monitored staff performance and developed improvement plans.
Volunteer Assistant
BFI Film Academy
01.2017 - 12.2017
- Taught camera technical settings and creative techniques during lessons, enhancing students' understanding of photography. Organised the course schedule to ensure smooth class operations, session flow, and learner support. Facilitated lesson activities on equipment handling and on-screen composition, promoting practical skills development.
- Provided companionship and support to elderly residents in care homes, enhancing their daily living experience through social interaction.
- Assisted in coordinating food drives, collecting and distributing donations to local food banks, aiding those in need.
- Taught camera technical settings and creative techniques during lessons, enhancing students' understanding of photography.Organised the course schedule to ensure smooth class operations, session flow, and learner support.Facilitated lesson activities on equipment handling and on-screen composition, promoting practical skills development.
Camera Operator
‘Colours classical’ (SSE Hydro live event)
09.2017 - 09.2017
- Operated camera equipment independently for large event, capturing key moments while maintaining planned shot composition.
- Monitored video feeds during live events, making real-time adjustments to camera settings to maintain visual consistency.
- Set up microphones, cameras and output devices to match technical requirements.
- Worked closely with other members of creative team to build consistency in all output.
Volunteer
The Coach House (Fairtrade shop)
01.2016 - 06.2017
- Operated shop independently, managed stock levels, and entered prices manually to ensure efficient inventory control.
- Complied with health and sanitation practices and procedures.
- Helped guests locate bathrooms and food areas for enhanced service.
- Responded to guest questions about current facility events and future offerings.
Education
HND - Creative Industries: Television
01-2017
Advanced Higher - Music
01-2016
National Units (NCQF Level 9) - Digital Media Animation
01-2016
Higher - Physics, Music, Chemistry, Maths, English, Media Studies
01-2015
Skills
- Delivery services
- Customer service
- Cash handling
- Client communication
- Client relationship management
- Safety awareness
- Social media strategy
- Content creation
- Video editing
- Audience engagement
- Event coordination
- Brand development
Accomplishments
- School Pupil Council and Senior Prefect
- Scottish Youth Brass Band Championship Winner
- Midnight Football League Player of the Year
- Boys Brigade Queen’s Badge
- Winner of Craftex (Advanced) Best Film Award 2017
- Bronze Arts Award
Custom
Available on Request.
Timeline
Social Media Content Creator - G2 Esports
03.2026 - 04.2026
Content Creator/Video Editor - Wrap Co. Group & Kitchen Wrap Co.
07.2024 - 09.2025
Bar Staff - Max’s Bar
01.2023 - 08.2023
Bar Staff - Room 2
11.2022 - 07.2023
Store Manager - Puffalo Vape Shop
05.2022 - 01.2024
Shop Assistant - Xile Clothing
12.2021 - 01.2022
Rider - Deliveroo
12.2020 - Current
Shop Assistant - Xile Clothing
11.2019 - 01.2020
Camera Trainee - BBC
11.2019 - 12.2019
Content Creation - BBC Social
09.2019 - 03.2020
Camera Operator/Editor - 1A Productions
08.2018 - 06.2020
Camera Operator/Editor - Webdesiro
06.2018 - 11.2024
Camera Operator - ‘Colours classical’ (SSE Hydro live event)
09.2017 - 09.2017
Volunteer Assistant - BFI Film Academy
01.2017 - 12.2017
Volunteer Leader - Boys Brigade
01.2016 - 07.2018
Volunteer - The Coach House (Fairtrade shop)
01.2016 - 06.2017
Glasgow Clyde College - HND, Creative Industries: Television
Boclair Academy - Advanced Higher, Music
Glasgow Clyde College - National Units (NCQF Level 9), Digital Media Animation
Boclair Academy - Higher, Physics, Music, Chemistry, Maths, English, Media Studies