Summary
Overview
Work history
Skills
Timeline
Generic

Rio Drayton

London

Summary

Dedicated professional with expertise in customer service and delivery services. I am a hardworking, assertive and efficient. I have a track record in multi-drop deliveries, ensuring timely delivery and accuracy. Skilled in picking and packing, consistently meeting high standards of efficiency and reliability. Committed to enhancing operational performance and achieving career growth within the customer service sector. Organised [Job Title] attentive and adaptable to varying assignments. Reliable in completing on-time, accurate deliveries for maximum satisfaction. Diligently follows transport and safety standards.

Overview

16
16
years of professional experience

Work history

Getir Rider / Assistant

Getir
01.2021 - Current
  • Deliver groceries to the customer
  • Provided friendly and professional service during dropping off deliveries for optimised customer satisfaction. Carry out various duties around the warehouse
  • Deal with customer complaints and update warehouse stock.
  • Delivered multiple customer orders each run to increase deliveries and maximise efficiency.
  • Upheld positive company reputation by riding safely and responsibly.
  • Arrived at locations on-time and fully prepared.

Jiffy Supervisor / Rider / Assistant

Jiffy
09.2020 - 01.2021
  • I dealt with warehouse duties and liaised with head office when required
  • I delivered groceries to customers
  • I dealt with customer orders and made sure riders had the right information, in order to carry out the deliveries to the correct destination.

Selfridges Warehouse Packer

Selfridges & Co
10.2017 - 02.2020
  • I packed items and entered the necessary information into the database to receive labels and documentation
  • I scanned packages and made sure they were allocated to the right cage so they can be sent to the right destination
  • I entered item information into the console system which determines if the item is a single or multi order
  • I assisted with any other jobs that needed doing; this consisted of taking cages to the loading bay or going onto shop floor to receive items that needs to be shipped.
  • Packed and labelled products ready for dispatch.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Contributed to smooth running of multiple warehouse functions by assisting various departments as required.

McPherson Education Limited / City Of Praise
09.2015 - 04.2016
  • I was responsible for re-designing the company's website, by making it more modern and social media friendly
  • I created leaflets displaying information about the services the company provides
  • I trained staff on how to use Microsoft Office software such as Excel, Word and Access.

Frampton Pre-School Administrator/ Accounts Assistant

05.2009 - 05.2015
  • I answered incoming calls, I typed all letters and correspondence for the pre-school, I sent out and responded to e-mail enquiries, sorted out incoming and outgoing post, ordered stationary, dealt with enquiries from parents regarding placements, fees, term dates etc., I created and maintained the Pre-school's website, banked cheques and cash received on a weekly basis, I was in charge of petty cash which I reconciled when the balance was low, and I processed supplier invoices and ensured they were paid within a timely manner.

Client Service Representative

MLS Business Centre
06.2008 - 05.2009
  • I provided telephone support to clients such as taking messages, fielding calls and dealing with enquires, booked and helped set up meeting room bookings for functions, sorted out incoming and outgoing post, dealt with incoming deliveries and ensured it was delivered to the correct recipient/department, input data records on spreadsheets using Excel.

Skills

  • Customer Service
  • Multi-drop deliveries
  • Timely delivery
  • Delivery services
  • Picking and packing

Timeline

Getir Rider / Assistant

Getir
01.2021 - Current

Jiffy Supervisor / Rider / Assistant

Jiffy
09.2020 - 01.2021

Selfridges Warehouse Packer

Selfridges & Co
10.2017 - 02.2020

McPherson Education Limited / City Of Praise
09.2015 - 04.2016

Frampton Pre-School Administrator/ Accounts Assistant

05.2009 - 05.2015

Client Service Representative

MLS Business Centre
06.2008 - 05.2009

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Rio Drayton