Katarzyna Panek
Arbroath,Angus
Overview
19
19
years of professional experience
2
2
years of post-secondary education
Work history
Care assistant
Newlands Care Angus
Arbroath, Angus
12.2022 - Current
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Administered medication to patients, ensuring proper health management.
- Delivered excellent customer service by addressing concerns of patients' families.
Senior care assistant
Newlands Care Angus
Forfar, Angus
09.2020 - 12.2022
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Completed documentation of care and patient activities for up-to-date client records.
- Answered questions from clients, family members, and other carers.
- Partnered with supervisors and social services team to help coordinate quality care.
Care assistant
Newlands Care Angus
Forfar, Angus
02.2018 - 09.2020
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Submitted reports to manager regarding status of client.
Food quality controller
Peter J Stirling Ltd (Abbey Fruits)
Arbroath, Angus
09.2009 - 12.2017
- Maintained high-standard customer satisfaction with rigorous inspection of final products.
- Documented all inspections diligently to provide a complete record of quality control measures taken.
Customer service supervisor
CCC S.A.
Warsaw . Poland
09.2006 - 11.2008
- Controlled team performance by organising daily tasks and responsibilities.
- Received and resolved customer complaints escalated by staff.
Education
TQUK Level 2 Certificate - Care Planning (OA)
North East Scotland College
Aberdeen, Aberdeen City 09.2022 - 06.2023
SCQF Level 6 - Social Service and Healthcare
Scottish Qualifications Authority
Glasgow, Glasgow City 09.2022 - 06.2024
Skills
Moving and Handling Certificate
Health and Safety Awareness Certificate
Risk Assessment Awareness Certificate
Disability Awareness Certificate
Basic First Aid Level 2 Certificate
Moving and Assisting of People Level 2 Certificate
Infection Control Certificate
Basic Food Safety Awareness Certificate
Dementia Awareness Level 2 Certificate
Stress in the workplace Certificate
Hand Hygiene Certificate
Fire Safety Awareness Certificate
Fire safety in Care Certificate
Fire Extinguisher Certificate
Autism Awareness Certificate
Diabetes Awareness Certificate
Medications Level 2 Certificate
Fall prevention and safe bedrails in Care Certificate
End of life Certificate
Lone working Certificate
Driving at Work Essentials Certificate
Conflict Management Level 2
Coronavirus COVID-19 Certificate
Safeguarding Vulnerable Adults part 1 and part 2 Certificate
Diet, Nutrition and Hydration Level 2 Certificate
Oral Care Level 1 Certificate
Person Centred Care Level 2
Mental Health in the Workplace Level 1 Certificate
Timeline
Care assistant
Newlands Care Angus
12.2022 - Current
TQUK Level 2 Certificate - Care Planning (OA)
North East Scotland College
09.2022 - 06.2023
SCQF Level 6 - Social Service and Healthcare
Scottish Qualifications Authority
09.2022 - 06.2024
Senior care assistant
Newlands Care Angus
09.2020 - 12.2022
Care assistant
Newlands Care Angus
02.2018 - 09.2020
Food quality controller
Peter J Stirling Ltd (Abbey Fruits)
09.2009 - 12.2017
Customer service supervisor
CCC S.A.
09.2006 - 11.2008