Eve Saunders
Orpington,Kent
Summary
Dedicated retail professional with a strong aptitude for customer service and a keen awareness of retail operations. Proficient in price tagging, promotion implementation, and pricing and markdowns, ensuring accurate item scanning and barcode system use. Demonstrates strong empathy and adaptability in dynamic work environments, with expertise in refund issuing, authorisation, and bagging proficiency. Committed to maintaining Challenge 25 compliance while excelling in manual lifting techniques and basic mathematics proficiency.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Sales assistant
Iceland Foods
Orpington, Kent
2024.10 - Current
- Processed payments swiftly for improved customer experience.
- Greeted each customer warmly, creating a friendly shopping environment.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Packaged customer items carefully, ensuing merchandise safety.
- Coordinated with team members for smooth shift transitions.
- Kept up-to-date with store promotions to provide accurate information to customers.
- Resolved customer complaints and answered queries about store products.
Trampoline Court Supervisor
AirJump Trampoline Park LTD
Orpington, Kent
2023.03 - 2024.10
- Reduced workplace conflicts through effective communication and negotiation skills.
- Promoted a safe work environment by enforcing strict adherence to safety regulations.
- Monitored and managed all children/adults active on the trampolines.
- Limited First Aid Training
Education
GCSEs - Mathematics, English Literature, English Language, Combined Science, Art, History
Harris Academy Orpington
Orpington 2018.01 - 2023.08
Skills
- Strong empathy
- Price tagging
- Promotion implementation
- Retail awareness
- Refund issuing
- Bagging proficiency
- Challenge 25 compliance
- Item scanning accuracy
- Barcode system use
- Refund authorisation
- Customer service aptitude
- Basic mathematics proficiency
- Flexible work adaptability
- Manual lifting techniques
Timeline
Sales assistant
Iceland Foods
2024.10 - Current
Trampoline Court Supervisor
AirJump Trampoline Park LTD
2023.03 - 2024.10
GCSEs - Mathematics, English Literature, English Language, Combined Science, Art, History
Harris Academy Orpington
2018.01 - 2023.08