Eva McNaughton
Coatbridge
Summary
I am a final-year Scots Law student at the University of Glasgow with five years of customer service experience, currently leading a diverse team in a fast-paced, busy cinema, allowing me to thrive in collaborative environments and excel under pressure. As a first-generation law student with no personal connections in the industry, I am proactive, motivated, and eager to contribute my skills and energy to client-focused litigation. My involvement in sensitive legal and advisory work through volunteering and work placements has developed my empathy, compassion, and professionalism, while balancing these roles with my full-time studies demonstrates strong organisation and commitment.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
Work history
Supervisor
Showcase Cinemas UK
Glasgow
02.2023 - Current
- Lead and coordinate high-performing teams in Scotland’s busiest cinema, using sound judgment and initiative to prevent issues before they arise and ensure smooth operations for up to 4,000 guests on peak days.
- Solve problems in real time under pressure, handling customer matters with professionalism and tact while maintaining high standards of service and client care.
- Drive consistency and quality through organisation and communication, training staff, managing stock and cash processes, and working closely with management to keep service efficient and guests returning.
Caseworker
Emma Ritch Law Clinic
Glasgow
09.2025 - Current
- Assist complainants in sensitive sexual violence cases as part of my law degree, attending client meetings and drafting correspondence under the supervision of the clinic solicitor.
- Collaborate closely with other caseworkers to produce detailed research notes and case documentation, maintaining the highest standards of accuracy, professionalism, and trauma-informed practice.
- Handle all client information with strict confidentiality and empathy, advocating for marginalised clients while demonstrating maturity, kindness, and respect at all times.
Generalist Adviser
Citizens Advice Scotland
Coatbridge
06.2024 - 09.2025
- Provided compassionate, accurate advice to clients on benefits, housing, employment, and consumer issues, ensuring they fully understand their rights and options.
- Worked closely with colleagues to make referrals, share insights, and ensure every case is carefully logged and managed with attention to detail.
- Handled sensitive and sometimes complex situations with empathy and professionalism, maintaining high standards of confidentiality and client care.
Vacation Scheme Student
Dentons
Glasgow/ Edinburgh
06.2025 - 06.2025
- Selected for a highly competitive vacation scheme at an international law firm, completing trainee-level work in Banking and Commercial Real Estate on live matters.
- Produced research, drafting, and document support that was circulated within departments, consistently praised for accuracy, organisation, and professional standard.
- Built strong commercial awareness and converted the scheme into a training contract offer, reflecting reliability, initiative, and ability to contribute meaningfully to a legal team.
Parliamentary Intern
John Smith Centre
Glasgow
12.2024 - 04.2025
- Gained hands-on experience representing the office of a senior public figure. in constituency and parliamentary work during a privileged internship at the Office of Humza Yousaf MSP.
- Took responsibility for casework from start to finish, drafting motions and parliamentary questions and liaising with organisations, demonstrating initiative, accuracy, and professionalism.
- Engaged directly with constituents in an effective and empathetic way, driving positive outcomes while strengthening research, communication, and teamwork skills at the intersection of law, politics, and public service.
General Assistant
Showcase Cinemas UK
Glasgow
06.2021 - 02.2023
- Provided excellent customer service on the concessions stand, assisting hundreds of guests daily and ensuring a positive experience for all visitors.
- Demonstrated drive and maturity by earning promotion to Supervisor at just 18, while successfully balancing full-time studies.
Education
Scots Law LLB -
University of Glasgow
Glasgow 09.2022 - 06.2026
Scottish Qualifications Certificate -
Coatbridge High School
08.2016 - 05.2022
Skills
- Teamwork & collaboration: Leading teams and working closely with colleagues in legal and client-facing roles
- Attention to detail & organisation: Accurate research, case work, and operational management under pressure
- Professionalism & composure: Maintaining high standards in client interactions and busy environments
- Empathy & client care: Supporting vulnerable clients with kindness and trauma-informed practice
- Time management & prioritisation: Balancing full-time law studies with work and internships
- Legal research & writing: Developed through clinics, internships, and trainee-level tasks
Timeline
Caseworker
Emma Ritch Law Clinic
09.2025 - Current
Vacation Scheme Student
Dentons
06.2025 - 06.2025
Parliamentary Intern
John Smith Centre
12.2024 - 04.2025
Generalist Adviser
Citizens Advice Scotland
06.2024 - 09.2025
Supervisor
Showcase Cinemas UK
02.2023 - Current
Scots Law LLB -
University of Glasgow
09.2022 - 06.2026
General Assistant
Showcase Cinemas UK
06.2021 - 02.2023
Scottish Qualifications Certificate -
Coatbridge High School
08.2016 - 05.2022