Eva McKie
Falkirk
Summary
Organized and dependable graduate with a background in customer service, sales, administration, and team leadership. Proven ability to communicate effectively and collaborate within diverse teams, honed through experiences in retail, hospitality, and university environments. Demonstrates capacity to thrive in fast-paced environments while managing responsibilities independently and delivering exceptional customer support.
Overview
4
4
years of professional experience
Work history
Sales assistant
Next
Dundee/Stirling
2023.05 - 2025.05
- Utilised excellent communication skills to provide detailed product information.
- Improved customer service by efficiently handling queries and complaints.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Operated cash registers with accuracy and processed cash and card transactions.
Reservations agent
Fusion Group UK
Stirling
2021.08 - 2022.09
- Demonstrated strong communication skills when liaising between guests and hotel management.
- Maintained calm under pressure whilst simultaneously handling multiple tasks.
- Ensured seamless booking experience by managing all reservation processes efficiently.
Education
Bachelor of Science - Forensic Anthropology
University of Dundee
Dundee 09/2022 - 06/2026
Skills
- Positive attitude
- Time optimisation
- Customer service
- Communication
- Team leadership
- Sales and cash handling
- Data management
- Time management
- Event coordination
- Health and safety awareness
- Laboratory and research skills
- Microsoft Office
References
References available upon request.
Volunteering
University of Dundee Dance Team
Active member for 4 years, demonstrating long-term commitment, teamwork, and leadership within a student-led organisation.
- Appointed Lyrical Captain (2024–2026), leading choreography development, coordinating rehearsals, and mentoring dancers to support performance quality and team cohesion.
- Elected Social Secretary (2024), responsible for organising club events, strengthening member engagement, and fostering an inclusive and positive club environment.
- Elected Secretary (2025), managing club communications, administration, meeting coordination, and organisational planning. In addition to managing social media accounts and club promotion.
- Awarded Merit (2026) for recognition of outstanding contribution, leadership, and dedication to the club.
Timeline
Sales assistant
Next
2023.05 - 2025.05
Reservations agent
Fusion Group UK
2021.08 - 2022.09
Bachelor of Science - Forensic Anthropology
University of Dundee
09/2022 - 06/2026