EVA CHEN
Summary
Approachable and dedicated to delivering exceptional customer service, bringing strong communication and organisational skills. Proven ability to handle fast-paced environments and manage tasks efficiently. Aiming to enhance guest experiences and contribute to welcoming atmosphere.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Summer Seasonal Front House Assistant
G&D Café
Oxford
2023.06 - 2024.08
- Worked independently across multiple branches, adapting swiftly to diverse settings.
- Supported the reception desk, improving operational flow during peak hours.
- Demonstrated excellent multitasking skills while managing multiple requests simultaneously.
- Upheld health and safety regulations consistently, maintaining a safe environment for all patrons and staff members alike.
Exhibition assistant
Avivo Lighting
Birmingham
2023.06 - 2023.06
- Memorised product pricing and materials to ensure accurate information delivery.
- Engaged with buyers to effectively promote products and drive sales growth.
- Assisted in event planning, leading to seamless execution of exhibitions.
- Utilised strong communication and interpersonal skills to enhance customer interactions.
Waitress
Zhang Ji Restaurant
Oxford
2022.06 - 2023.01
- Established tables and served orders to enhance customer dining experience.
- Trained in bar operations, including drink preparation and customer checkout.
- Adapted to diverse customer needs through effective service delivery.
- Met special dietary requests with careful preparation and presentation of dishes.
Education
BA - Graphic and Media Communication
London College of Communication
London 2022.09 - 2025.06
ALEVEL - Fine Art, Mathematics, Product Design
The Cherwell School
Oxford, Oxfordshire 2020.09 - 2022.06
Skills
- Hospitality industry experience
- Food safety awareness
- Sales Experience
- Calm under pressure
Languages
English
Mandarin
Timeline
Summer Seasonal Front House Assistant
G&D Café
2023.06 - 2024.08
Exhibition assistant
Avivo Lighting
2023.06 - 2023.06
BA - Graphic and Media Communication
London College of Communication
2022.09 - 2025.06
Waitress
Zhang Ji Restaurant
2022.06 - 2023.01
ALEVEL - Fine Art, Mathematics, Product Design
The Cherwell School
2020.09 - 2022.06