sandeep derel dias
London,United Kingdom
Summary
A dedicated professional with a strong foundation in the hospitality industry, equipped with a customer service certification and extensive experience in delivering exceptional service. Demonstrates empathy and understanding, ensuring client satisfaction through effective communication and business etiquette. Goal-oriented with a focus on achieving targets, seeking to leverage skills in a dynamic environment to enhance customer experiences and drive business success.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work history
Front house assistant
MURGER HAN
London, EAST LONDON
2024.02 - Current
- Conducted regular checks on facilities; maintained functionality and appearance standards consistently.
- Coordinated with housekeeping staff for optimal guest comfort.
- Enhanced customer satisfaction by ensuring prompt and courteous service.
- Managed reservation inquiries, resulting in increased bookings.
- Maintained cleanliness of public areas, contributing to a pleasant environment for guests.
- Streamlined communication for improved team efficiency.
FREELENCE PHOTOGRAPHER
OWN
INDIA , MANGALORE
2016.03 - 2023.12
- Streamlined workflow by maintaining and organising equipment effectively.
- Edited photos using software like Adobe Photoshop ensuring delivery of best possible prints for clients.
- Worked with a diverse range of subjects and models, adapting approach accordingly.
- Excelled in capturing candid moments preserving authenticity of events and emotions.
- Identified suitable locations for outdoor shoots enhancing overall visual effect.
- Specialised in event photography providing timely services without compromising on quality.
- Maintained a creative portfolio showcasing work attracting prospective clients.
Education
Bachelor of Business Administration - ACCOUNTANCY
MAHAVEER COLLEGE
INDIA 2012.01 - 2014.05
Skills
- Customer service certification
- Empathy and understanding
- Goal-Oriented focus
- Business etiquette
- Hospitality industry experience
Affiliations
- VOLUNTEERING
Timeline
Front house assistant
MURGER HAN
2024.02 - Current
FREELENCE PHOTOGRAPHER
OWN
2016.03 - 2023.12
Bachelor of Business Administration - ACCOUNTANCY
MAHAVEER COLLEGE
2012.01 - 2014.05