Eunice Oenga
London,Greater London
Summary
Dedicated Care Assistant with experience supporting older adults in nursing home settings. Expertise in person-centred care, dementia support, medication administration, and daily living activities. Committed to enhancing residents' dignity, safety, and wellbeing through effective communication and empathetic interactions. Holds a Master of Laws with Distinction, underscoring strong advocacy and attention to detail.
Overview
9
9
years of professional experience
Work History
Care Assistant
Fernbank Nursing Home
London
2024.07 - Current
- Delivered compassionate, person-centred care, ensuring residents' dignity, privacy, choices, routines, and independence were upheld.
- Assist with activities of daily living, including bathing, washing, dressing, grooming, oral care, toileting, and continence support.
- Support residents with mobility and transfers, using appropriate moving and handling techniques and equipment safely.
- Administer and support medication in accordance with care plans, medication procedures, and organisational policies.
- Monitor residents' physical and emotional wellbeing and promptly report changes or concerns to senior carers, nurses, or other appropriate professionals.
- Supported residents with dementia through calm communication, reassurance, and appropriate redirection, enhancing their emotional wellbeing.
- Assist with meals and drinks, encouraging appropriate nutrition and hydration while respecting individual dietary needs and preferences.
- Provide companionship and encourage participation in meaningful activities and social interaction.
- Maintained accurate care records, documenting care provided and relevant changes in residents' needs to ensure continuity of care.
- Work collaboratively with nurses, senior carers, colleagues, and residents' families where appropriate.
- Follow safeguarding, infection control, health and safety, confidentiality, and other care home procedures.
Customer Service Assistant
MeetHealth Events
London
2024.04 - 2024.04
- Provided clear communication and assistance to members of the public, ensuring they received accurate directions and support.
- Exhibited patience and professionalism while assisting clients in various situations.
- Delivered professional and welcoming support to attendees at health-focused events, enhancing their overall experience.
- Ensured an organised, safe, and inviting environment, contributing to a positive atmosphere for all visitors.
Warehouse Operator
Yodel
Hatfield
2023.11 - 2024.03
- Processed parcels with precision and efficiency, demonstrating strong attention to detail.
- Ensured adherence to health, safety, and cleanliness procedures in a busy working environment.
- Reported issues promptly to supervisors and collaborated effectively with team members.
Associate / Legal Intern
Kamotho Njomo & Company Advocates & Lestins & Smith Advocates
2022.05 - 2023.09
- Utilised active listening, empathy, and advocacy skills to support clients navigating complex personal matters.
- Communicated effectively with clients, ensuring sensitive and confidential information was managed with discretion.
- Analysed complex information and conveyed findings clearly to clients and colleagues.
- Demonstrated strong professional judgement, organisation, and attention to detail.
- Worked in Kenya on various projects
Freelance Mediator
Lestins and Smith Company Advocates
Nairobi, Nairobi
2018.03 - 2021.04
- Utilised communication, active listening, and conflict-resolution skills to assist individuals in navigating difficult or high-stress situations, fostering understanding and resolution.
- Facilitated constructive dialogue, enabling individuals to express concerns and collaboratively work towards resolutions.
- Ensured confidentiality and upheld professional boundaries while managing sensitive matters, reinforcing trust and respect in the mediation process.
- Kenya
Education
Advocates Training Programme -
Kenya School of Law
Kenya2022-12
Bachelor of Laws (LLB) - Second Class Honours
Kabarak University
Kenya2020-12
Master of Laws (LLM) - Distinction
University of Hertfordshire
Hatfield2024-10
Certified Professional Mediator - Dispute resolution
Mediation Training Institute of East Africa
Nairobi,kenya2018-03
Skills
- Person-centred support
- Personal hygiene support and activities of daily living
- Dementia care
- Medication management and support
- Medication management
- Continence care
- Mobility and manual handling
- Mobility support techniques
- Nutrition and hydration
- Wellbeing monitoring
- Infection control
- Safeguarding duty
- Care record management and record-keeping
- Care record management
- Resident engagement
- Behavioural de-escalation
- Family communication
- Dignity and independence
- Teamwork and professional conduct
- Care record management
- Resident engagement
Custom
- Advocate of the High Court of Kenya
- Certified Professional Mediator
Timeline
Care Assistant
Fernbank Nursing Home
2024.07 - Current
Customer Service Assistant
MeetHealth Events
2024.04 - 2024.04
Warehouse Operator
Yodel
2023.11 - 2024.03
Associate / Legal Intern
Kamotho Njomo & Company Advocates & Lestins & Smith Advocates
2022.05 - 2023.09
Freelance Mediator
Lestins and Smith Company Advocates
2018.03 - 2021.04
Advocates Training Programme -
Kenya School of Law
Bachelor of Laws (LLB) - Second Class Honours
Kabarak University
Master of Laws (LLM) - Distinction
University of Hertfordshire
Certified Professional Mediator - Dispute resolution
Mediation Training Institute of East Africa