I am a highly versatile and dedicated professional with a diverse background in customer service, healthcare, education and sales. I have a proven ability to adapt and excel in various roles, demonstrating strong interpersonal skills, meticulous attention to details, and a commitment to providing exceptional service. Experienced in managing multiple responsibilities efficiently and effectively in fast-paced environments.
Hi, I’m
EUGENE OPARE AGYEPONG
Glasgow,North Lanarkshire
Summary
Overview
10
years of professional experience
Work history
Tony Marcaroni BraeheadGlasgow
Waiting Staff
06.2024 - Current
Job overview
- Welcome guests, escort them to their seats and accurately take food and drink orders
- Serve food and beverages promptly and correctly, ensuring all orders are complete and presented well
- Attend to the need of guests throughout their dining experience, addressing any complaints or concerns promptly and professionally
- Table maintenance, billing and payments.
- Provide friendly, courteous service, maximising positive customer satisfaction ratings.
- Regularly communicate with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Assures cleanliness of dining area for a pleasant environment.
BTPOTCNsawam, Ghana
Licensed Technical Officer/Assistant Health Tutor
01.2021 - 10.2022
Job overview
- Gave lectures on theory subjects such as Pathology, Anatomy and Physiology, Computer Science, Prosthetics and Orthotics Theory.
- Practical sessions involving assessment and casting of persons with disabilities.
- Fabrication of Prosthetic and Orthotics devices.
- Clinical Coordinator where I organised field trips and supervised students during clinical attachments.
Ministry of HealthKoforidua, Ghana
St. Joseph Orthopedic Hospital
12.2019 - 11.2020
Job overview
- Fabrication of Prosthetic and Orthotic devices
- Preparation of data for bi-annual reports.
- Kept abreast of latest developments in orthopaedics through continuous professional development courses, ensuring application of best practices at work.
- Conducted initial patient assessments to aid diagnosis and treatment planning.
- Demonstrated high standards of professionalism whilst dealing with sensitive information about patients' conditions and treatments.
Ministry of HealthNsawam, Ghana
Br. Tarcisius Prosthetics and Orthotics Training Coll
08.2018 - 11.2019
Job overview
- Teaching Assistant (National Service Personnel) for Anatomy and Physiology, Pathology.
- Provided safe, stimulating classroom environments to maximise student engagement and attainment.
- Helped teachers with lesson plan development, class preparation and student mentoring.
- Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
- Tutored students individually and in small groups to reinforce learning concepts from core subjects.
- Fabricated Prosthetic and Orthotic devices under supervision.
Baby's Paradise, Mothercare ShopNkawkaw, Ghana
Customer Sales Assistant
05.2014 - 07.2015
Job overview
- Handled customer enquiries promptly and professionally
- Built lasting relationships with clients through customer service interactions.
- Prioritised tasks effectively in fast-paced retail settings.
- Interacted and engaged with customers, providing guidance and expert advice to influence purchase decisions.
- Provided exceptional service, boosting repeat business rates.
Education
University of StrathclydeGlasgow, United Kingdom
BSc. Hons Prosthetics and Orthotics from Prosthetics and Orthotics
09/2022
University overview
SwissABILITYNsawam, Eastern Region
Technical Innovative Orthopedic Training from Orthopaedic Technology
07/2023 - 07/2023
University overview
Br. Tarcisius Prosthetics and Orthotics Training College (BTPOTC)Nsawam, Eastern Region
Diploma in Prosthetics and Orthotics Technology from Prosthetics and Orthotics Technology
08/2015 - 06/2018
University overview
Opoku Ware SchoolKumasi, Ashanti Region
West African Senior Secondary School Certificate from General Science
11/2011 - 05/2014
University overview
Skills
- Communication skills: Effective customer relationship skills
- Attention to details and a quick learner
- Effective multi-tasking and time management skills
- Working efficiently under pressure in a fast-paced environment
- Cash handling
- Empathetic towards the people I care for
- Computer skills: Intermediate Proficiency with Microsoft Word, Excel and PowerPoint
Accomplishments
Accomplishments
- Dean’s list University of Strathclyde, 2022/2023
- Best Graduating Student Distinction, Br. Tarcisius Prosthetics and Orthotics Training College, 2018
Affiliations
Affiliations
- Astronomy
- Playing basketball
- Sightseeing
Languages
English
Fluent
References
References
References available upon request.Personal Information
Personal Information
Nationality: Ghanaian
Leadership and Co-Curricular Activities
Leadership and Co-Curricular Activities
Student’s Representative Council Patron, BTPOTC 2021 - 2022
• Suggested and supervised SRC executives to develop annual projects.
• Provided financial advice on how to budget and run the office effectively.
Class Representative, BTPOTC 2016 - 2018
• Communicated class related issues to staff which helped to enact changes and improvements based on student feedback.
Public Relations Officer, Wildlife Club, Opoku Ware School 2013 - 2014
• Managed all social media platforms of the club.
• Partook in the planning and organization of all programs associated with the club.
• Facilitated the distribution of invitation cards to other institutions during events.
Environment and Sanitation prefect, Pentecost School 2010 - 2011
• Ensured that classrooms and school environment were always neat and tidy
Timeline
Waiting Staff
Tony Marcaroni Braehead
06.2024 - Current
Licensed Technical Officer/Assistant Health Tutor
BTPOTC
01.2021 - 10.2022
St. Joseph Orthopedic Hospital
Ministry of Health
12.2019 - 11.2020
Br. Tarcisius Prosthetics and Orthotics Training Coll
Ministry of Health
08.2018 - 11.2019
Customer Sales Assistant
Baby's Paradise, Mothercare Shop
05.2014 - 07.2015
University of Strathclyde
BSc. Hons Prosthetics and Orthotics from Prosthetics and Orthotics
09/2022
SwissABILITY
Technical Innovative Orthopedic Training from Orthopaedic Technology
07/2023 - 07/2023
Br. Tarcisius Prosthetics and Orthotics Training College (BTPOTC)
Diploma in Prosthetics and Orthotics Technology from Prosthetics and Orthotics Technology
08/2015 - 06/2018
Opoku Ware School
West African Senior Secondary School Certificate from General Science
11/2011 - 05/2014
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