Euan Retallack

Customer-focused professional with strong communication skills and proven reliability in fast-paced environments. Managed POS operations, including opening and closing venues, while maintaining high service standards. Demonstrated punctuality, adaptability, and consistent performance in independent and team settings.

• Australian Open Ballkid Leader, 2022-2023 - A privileged role in which 26 out of 400 Australian Open Ballkids were selected to assist ballkid staff members. The role involved the following duties: Assisting with delivering warm-ups at training and the AO matches. Checking in with the broader squad (especially new ballkids) to make sure that everyone was feeling included and comfortable in their role as a ballkid. Serving as a voice and contact for the broader ballkid squad to come to with issues or questions. Providing thoughts and ideas to the ballkid staff team on ways to improve the ballkid squad and leadership program for future events.
• Australian Open Ballkid, 2020–2023 - Served as a ballkid for three years with roles and responsibilities including: Supporting the players through the Australian Open, Qualifying Rounds and December Showdown through the correct delivery of balls at net and at base, as well as during the end changes. Representing the Australian Open and Tennis Australia, exhibiting the highest level of good behaviour, personal presentation and politeness to tournament staff, officials, tournament sponsors and patrons, as well as my peers. Upholding the Ballkid code of behaviour: Commitment, Cooperation and Courtesy. Encouraging and supporting fellow Ballkids to learn appropriate behaviours and skills. Willing to accept responsibility for my decisions and actions on and off court.

• William Horlick - 07711638386 - VCT Partner - Molten Ventures VCT
• Annette Beardsmore - 07881364872 - Restaurant & Pub Manager - The New Inn Cerne Abbas

• Victorian Responsible Service of Alcohol (RSA)