CAD & Fusion 360
Euan McFee
Product Design Student
High Wycombe
Summary
Friendly Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services needed.
Team player with solid experience in making specialty coffee and tea beverages and contributing to a welcoming cafe environment. Experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.
Fast learner and adapter to new circumstances and challenges paired with good knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Sales Assistant and Barista
Dobbies Garden Center and Cafe
10.2021 - 08.2023
- Greeted and served customers in a timely and friendly manner, maintaining a positive atmosphere.
- Prepared and served a variety of coffee beverages, adhering to quality and presentation standards.
- Managed high volume of orders during peak hours, ensuring accuracy and efficiency.
- Operated espresso machines, grinders, and other equipment with precision and care.
- Handled cash/card transactions and maintained an accurate cash register, balancing at the end of each shift.
- Assisted with inventory management, including ordering supplies and rotating stock.
- Collaborated with team members to maintain cleanliness and organisation of the coffee shop.
- I also worked in the general garden centre which included customer service, cleaning, restocking, labelling, watering plants and serving customers.
- Played a key role in planning and executing Christmas displays, including selecting decorations, arranging lighting, and creating themed arrangements.
- Collaborated with team members to ensure displays were visually appealing, well-stocked, and organized.
- Conducted regular inventory checks and restocked merchandise as needed.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly and courteously.
- Maintained cleanliness and tidiness throughout the garden centre, including watering plants and sweeping walkways.
Work Experience
Pozzoni
07.2021 - 09.2021
- During my summer work experience with Pozzoni, I delved into the world of architecture through immersive online sessions.
- I explored the works of renowned architects and honed my skills in 3D modeling using Sketchup and rendering with Twinmotion.
- A highlight of this experience was the opportunity to design, model, and render my own café concepts for a pavilion project in London.
Work Experience
Automotive
09.2021 - 09.2021
- I undertook work experience aimed at gaining insights into the automotive industry. This hands-on experience provided valuable knowledge about the industry's dynamics, processes, and technologies.
Volunteer
Bucks Animal Rescue Centre
- As part of my commitment to the Duke of Edinburgh's Award, I dedicated several months to volunteering at an animal rescue centre. This experience allowed me to contribute to the welfare of animals in need while developing essential teamwork and empathy skills.
Data Entry and Reporting Coordinator
CTG - Complete Technology Group
8 2021 - 09.2021
- I was responsible for extracting crucial data and images from fiber installation reports and seamlessly integrating them into the CTGs platform. This involved meticulous attention to detail
- As part of my responsibilities, I prepared comprehensive reports to be returned to Openreach, a critical step in maintaining regulatory compliance for fibre installation in MDU's (Multiple Dwelling Units)
Education
Bachelor of Arts - Product Design
Coventry University
Coventry 04.2001 -
Skills
Customer Service
undefinedEducation
A Levels
Maths, Product Design
GCSE's
English literature, English language, Maths, Physics, Biology, Chemistry, Geography, Design, Computer science
Personal Information
Date of Birth: 10/08/05
Software
PYTHON, C#, HTML
Hobbies
Taekwondo Practitioner
Dedicated nine years to studying Taekwondo, culminating in achieving a 2nd Dan Black Belt. This experience instilled discipline, perseverance, and a strong work ethic.
Self-taught Leather Crafter
Utilized self-directed learning to master the art of leather crafting, creating a diverse range of products including wallets and sunglass protectors. This demonstrates my passion for craftsmanship and ability to learn independently.
Timeline
Sales Assistant and Barista
Dobbies Garden Center and Cafe
10.2021 - 08.2023
Work Experience
Automotive
09.2021 - 09.2021
Work Experience
Pozzoni
07.2021 - 09.2021
Bachelor of Arts - Product Design
Coventry University
04.2001 -
Volunteer
Bucks Animal Rescue Centre
Data Entry and Reporting Coordinator
CTG - Complete Technology Group
8 2021 - 09.2021
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