Ethan Charlesworth
Sheffield,South Yorkshire
Summary
Dedicated professional with extensive customer service experience in barista and bartending roles. Proven multitasking and problem-solving abilities facilitate efficient order preparation and exceptional customer engagement. Recognised for a warm personality and strong organisational skills, with a focus on team collaboration and fostering customer loyalty. Ready to contribute these skills in a customer-centric environment.
Overview
7
7
years of professional experience
Work History
Barista/Waiter/Bar team
Lounges UK
08.2025 - Current
- In this role, I had a wide variety of responsibilities at Vitello Lounge. I would transition from working on the bar on a busy Friday evening to making coffees during a Sunday morning rush. This role really allowed me to come out of my shell and involve myself with customers and help them to feel like Vitello Lounge was a place they would want to routinely return to for either incredible service and food on special occasions or just to have a nice relax and a chat with their morning coffee.
- Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
Crew Member
Burger King
12.2021 - 06.2025
- I worked across all areas of the business, gaining a wide range of skills in customer service, food preparation and safety, equipment handling, and supporting the training of new staff. Demonstrated strong independence by carrying out tasks efficiently and effectively, whether preparing orders or assisting customers. I further developed excellent multitasking abilities by balancing order preparation with delivering a high standard of service to customers.
- Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
- Handled customer complaints with empathy and professionalism, working to resolve issues quickly.
Waiter
Tea On The Green
03.2019 - 03.2020
- Supported smooth customer experience in front-of-house and kitchen porter roles. Developed interpersonal skills and confidence in assisting customers, becoming more outgoing and responsive to needs
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Maintained safe hygiene and food handling standards for full compliance.
Education
A-Levels - A level
South Craven School
Keighley, BRD01-2023
GCSEs - GCSE
Upper Wharfdale School
Skipton01-2021
Skills
- Barista training
- Order preparation
- Equipment handling
- Food safety
- Customer service
- Problem solving
- Customer loyalty building
- Cash handling
- Multitasking
- Time management
- Problem solving
- Team collaboration
- Staff training
- Warm personality
- Cash handling
Timeline
Barista/Waiter/Bar team
Lounges UK
08.2025 - Current
Crew Member
Burger King
12.2021 - 06.2025
Waiter
Tea On The Green
03.2019 - 03.2020
A-Levels - A level
South Craven School
GCSEs - GCSE
Upper Wharfdale School