Esther Jones
Bristol
Summary
Detail-oriented research professional with expertise in qualitative and quantitative methodologies, data analysis, and survey design using Qualtrics and SPSS. Experienced in participant recruitment and A.I. implementation, enhancing research outcomes. Strong communicator with a background in marketing research and branding, coupled with leadership experience in team management and customer service. Aims to advance A.I. integration in marketing research for innovative solutions. Research for change, for making peoples' lives better and or helping change the world for the better.
Overview
16
16
years of professional experience
Work History
Editorial Assistant and Research Assistant
Greater Good Science Center
08.2018 - 03.2019
- Conducted thorough research for content accuracy and relevance.
- Collaborated closely with other departments to facilitate quick resolution of editorial issues.
- Contributed creative ideas during brainstorming sessions leading to innovative content creation.
- Streamlined workflow by organising office files and documents properly.
- Coordinated timely production schedules ensuring punctual delivery of publications.
- Compiled data for statistical analysis, supporting decision making processes.
- Reviewed written material, ensuring alignment with publication standards.
- Maintained up-to-date knowledge of industry trends through regular reading of relevant publications.
- Proofread texts meticulously reducing instances of published errors.
- Drafted correspondence to authors, ensuring clear communication.
- University of California Berkeley
Research Assistantship
UC Berkeley
Berkeley, CA
01.2017 - 12.2017
- Collected field data by recruiting participants across Berkeley, San Francisco, Oakland.
- Coached research assistants on effective participant recruitment strategies, enhancing overall recruitment success.
- Supported experiments in social psychology using structured study protocols.
- Implemented strict adherence to ethical guidelines throughout the research process.
- Edited and administered surveys using Qualtrics survey software.
- Provided comments, asked questions, and flagged study problems during sessions.
- Facilitated successful completion of complex studies by diligently meeting deadlines.
- Assessed validity of information sources, guaranteed reliable data collection.
- Ensured data accuracy and bolstered study credibility through rigorous validation checks.
- Documented procedures meticulously, fostering repeatability and reliability of experiments.
Intern and Guest Speaker
Santa Barbara Mental Wellness Center
Santa Barbara, CA
02.2014 - 05.2015
- Engaged audience as guest speaker, sharing personal experiences to inspire and offer hope during a meeting.
- Organised and designed the program's schedule.
- Organised material for the program.
- Organised binders so material was in order when used by the group.
- Supported family advocate by managing administrative tasks, facilitating smoother workflow.
- Streamlined filing system to improve accessibility and organisation of documents.
- Prepared comprehensive reports to facilitate informed decision-making process.
- Ensured timely project completion for customer satisfaction.
- Solved complex problems with effective teamwork and communication skills.
- Provided valuable support for successful company events and meetings.
Intern
National Alliance on Mental Illness (US) aka NAMI
Santa Barbara, CA
01.2014 - 03.2015
- Coordinated membership activities and events to enhance member engagement.
- Prepared and dispatched correspondence for members and supportive organisations.
- Sending letters and flyers to members on donations and new articles.
- Worked on marketing material to donors.
- Utilising the database for projects and marketing material.
- Executed various administrative tasks to maintain office operations.
- Managed multiple tasks simultaneously to ensure efficient workflow.
- Ensured timely project completion for customer satisfaction.
- Streamlined filing system, enhancing office efficiency.
- Facilitated smooth operations within the department through organised file management and data entry tasks.
Paid Tutor for Santa Barbara City College's 'Psychology 100' Course
Santa Barbara City College
Santa Barbara
01.2013 - 01.2014
- Assisted individual students to understand concepts, theories, vocabulary, experiments, etc. For an introductory Psychology course.
- Designed engaging coursework materials to stimulate intellectual curiosity.
- Provided detailed feedback with constructive suggestions to improve academic performance.
- Assessed student progress regularly, implementing tailored strategies for improvement.
- Prepared lesson plans, ensuring understanding of complex concepts.
- Improved academic performance through targeted tutoring sessions focused on trouble areas.
- Adapted teaching style for individual learning capabilities.
- Provided additional resources outside tutoring hours for continued self-study.
- Simplified complex topics using practical examples and analogies in teaching approach.
- Offered homework assistance, bolstering understanding of classroom topics.
Team Lead - Women's Accessories & Cash Wrap (WAC), Men's Department
Urban Outfitters
, CA
01.2003 - 01.2012
- Led the day-to-day operations of the Women's Accessories & Cash Wrap department, ensuring exceptional customer service and efficient store performance.
- Supervised, motivated, and coached team members to achieve sales targets and maintain high operational standards.
- Delegated tasks effectively, monitored team performance, and supported the onboarding and training of new employees.
- Maintained visual merchandising standards in line with company guidelines, ensuring an engaging and commercially effective sales floor.
- Managed stock replenishment, inventory accuracy, and organisation of both the sales floor and stockroom.
- Resolved customer enquiries and complaints professionally, delivering positive outcomes and enhancing customer satisfaction.
- Coordinated opening and closing procedures, ensuring compliance with company policies, cash handling procedures, and health and safety regulations.
Radio Promotion
Epitaph Records with Hellcat Records, and -Anti Records
10.2004 - 10.2005
- Managed radio promotion activities during maternity leave coverage for Radio Promotion.
- Sent promos all across the nation to radio stations using a database.
- One Sheets with written bio and marketing for an artist's new single or album for different radio stations.
- Collaborated with marketing team for promotional campaigns.
Education
B.A. - Psychology
UC Berkeley
Two A.A.'s - Behavior Science, Psychology For Transfer
Santa Barbara City College
Apparel Manufacturing Management - undefined
Fashion Institute of Design & Merchandising (FIDM)
10.2004
Skills
- Research methodologies
- Survey design
- Qualtrics Software
- SPSS
- Data Analysis
- Literature review
- Human Subjects Research Ethics
- Participant Recruitment
- Psychology Research
- Marketing and Marketing Research
- Branding Research
- Data Management
- Data Organisation
- Research Collaboration
- Research Leadership
- Team Management
- Editorial Support
- Content Creation
- Creative Design
- Social media
- Problem Solving
- Effective communication
- Communication
- Highly organised
- Mentorship
Awards
- Congressional Intern Capitol Hill Office of Congressman Rod Blagojevich
- Graduated With Honors Santa Barbara City College with the President's Honor Roll Award
- Graduated with a 3.47 from UC Berkeley's Psychology Department
Publications
Social class competence stereotypes are amplified by socially-signalled economic inequality, Connor, P., Varney, J., Keltner, D., Chen, S., Personality and Social Psychology Bulletin, 2020, 10.1177/0146167220916640
Timeline
Editorial Assistant and Research Assistant
Greater Good Science Center
08.2018 - 03.2019
Research Assistantship
UC Berkeley
01.2017 - 12.2017
Intern and Guest Speaker
Santa Barbara Mental Wellness Center
02.2014 - 05.2015
Intern
National Alliance on Mental Illness (US) aka NAMI
01.2014 - 03.2015
Paid Tutor for Santa Barbara City College's 'Psychology 100' Course
Santa Barbara City College
01.2013 - 01.2014
Radio Promotion
Epitaph Records with Hellcat Records, and -Anti Records
10.2004 - 10.2005
Team Lead - Women's Accessories & Cash Wrap (WAC), Men's Department
Urban Outfitters
01.2003 - 01.2012
B.A. - Psychology
UC Berkeley
Two A.A.'s - Behavior Science, Psychology For Transfer
Santa Barbara City College
Apparel Manufacturing Management - undefined
Fashion Institute of Design & Merchandising (FIDM)