Summary
Overview
Work history
Education
Skills
Availability.
Timeline
Generic

Esohe Aimunamwosa

Northampton,United Kingdom

Summary

Motivated and adaptable individual with hands-on experience in customer-facing roles, support services, and collaborative team settings. Seeking a position in a supportive environment where I can contribute my dedication, communication strengths, and reliability while continuing to grow professionally. Open to a variety of opportunities across customer service, administration, hospitality, retail, and education support. Resourceful and dependable, with experience across hospitality, education, cleaning, and customer service sectors. Known for a positive attitude, attention to detail, and the ability to stay calm under pressure. Proven ability to work independently and as part of a team. Always willing to learn new skills and take on new responsibilities as a friendly and driven professional with strong communication and problem-solving skills, combined with solid background in client interaction and conflict resolution. Demonstrates proficiency in managing inquiries and providing solutions through active listening and empathy. Ready to contribute to enhancing customer satisfaction and support in the Customer Service Advisor - Product Support role.

Overview

7
7
years of professional experience

Work history

Children support worker - Volunteer

Mount Olive Evangelical Church (Northampton)
04.2022 - Current
  • Tasked with the assignment of being a positive role model, providing emotional support, and helping the children develop the skills they need to navigate life's challenges and build brighter futures, such as perseverance via repeatedly reading motivational sentences until able to recite.
  • Assisted in maintaining a clean environment for improved client health.
  • Coordinated family activities for improved bonding and interaction.
  • Managed challenging situations effectively, demonstrating exceptional problem-solving skills under pressure.
  • Developed individualised care plans to meet unique needs of each child.
  • Established strong rapport with children enabling them to feel safe and supported.
  • Achieved increased trust with parents by maintaining open lines of communication.

Hospitality Staff

Constellation Agency
London
03.2021 - 05.2022
  • Worked at various large venues including stadiums and arenas.
  • Provided excellent customer service, resulting in repeat business.
  • Handled food and drink orders, waitressing, and front-of-house responsibilities.
  • Assisted in the setup of conference rooms for successful events and meetings.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Developed interpersonal skills with customer interaction.


Production Operative

Quest Employment
Northampton
04.2021 - 04.2022
  • Contributed to food production in a fast-paced environment
  • Maintained hygiene and safety standards

Covid-19 Test Operative Assistant

MITIE
06.2021 - 03.2022
  • Assisted with the smooth running of testing sites
  • Helped with customer flow and provided clear instructions to visitors

Sales Assistant

Squares
London
02.2020 - 04.2021
  • Warmly greeted and served customers in a busy retail environment by ensuring a positive shopping experience.
  • Handled transactions, restocked shelves, and supported store organization
  • Resolved basic customer issues and escalated when needed

Domestic Cleaner

Future Events
01.2018 - 01.2021
  • Performed general and deep cleaning in event venues and residence.
  • Ensured high standards of hygiene and cleanliness was achieved eveyrtime I was on shift.

Waitress / Catering Assistant / Front of House

Future Events
01.2018 - 01.2021
  • Providing exceptional customer service, addressing inquiries and concerns, and creating a welcoming atmosphere.
  • Availed myself to take food and drink orders from customers.
  • Ensured customer satisfaction by providing professional service.
  • Build rapport with people from diverse backgrounds.
  • I was able to quickly identify and resolve issues that may arise during the event.

Special Needs Teaching Assistant

Thomas Arnold Primary School
01.2020 - 03.2020
  • Supported pupils with learning and development needs.
  • Assisted with lesson adaptations and supervised planned activities.
  • Encouraged students’ confidence and independence in learning and social situations.
  • Ensured a safe environment which helped create a safe and stimulating learning environment for all students.

Teaching Assistant

Roding Primary School
01.2019 - 12.2019
  • Assisted teachers prepare materials.
  • Provided support and encouragement to young learners via working with individual students and small groups on tailored topics.
  • Sympathised with and cared for children who were upset or unwell.
  • Lead lessons and activities with help from the teacher.
  • Closely observed students to record and report the progress made.

Education

Bachelor’s Degree - Children and Young People Nursing

University of Northampton
01.2022 - 1 2025

A-Level Equivalent - Health and Social Care

Havering Sixth Form College
09.2019 - 5 2021

Skills

  • Strong work ethic
  • Positive attitude
  • Good verbal communication
  • Time management
  • Patience and ability to remain calm
  • Friendly and respectful demeanor
  • Ability to work well with others and independently
  • Quick learner and open to new challenges

Availability.

"I am available to start at your earliest convenience”

Timeline

Children support worker - Volunteer

Mount Olive Evangelical Church (Northampton)
04.2022 - Current

Bachelor’s Degree - Children and Young People Nursing

University of Northampton
01.2022 - 1 2025

Covid-19 Test Operative Assistant

MITIE
06.2021 - 03.2022

Production Operative

Quest Employment
04.2021 - 04.2022

Hospitality Staff

Constellation Agency
03.2021 - 05.2022

Sales Assistant

Squares
02.2020 - 04.2021

Special Needs Teaching Assistant

Thomas Arnold Primary School
01.2020 - 03.2020

A-Level Equivalent - Health and Social Care

Havering Sixth Form College
09.2019 - 5 2021

Teaching Assistant

Roding Primary School
01.2019 - 12.2019

Domestic Cleaner

Future Events
01.2018 - 01.2021

Waitress / Catering Assistant / Front of House

Future Events
01.2018 - 01.2021
Esohe Aimunamwosa