Eshali Ahlawat
Liverpool
Summary
A motivated and adaptable postgraduate in International Business Management with hands-on experience in client support and care. Known for strong communication, empathy, and a dedicated approach to service. Currently seeking full-time opportunities in administrative, marketing, or client-focused roles where I can combine my academic knowledge and real-world experience to contribute meaningfully to a dynamic team. Enthusiastic about long-term growth within people-centric organisations and always ready to learn and take on new challenges.
Overview
11
11
years of professional experience
2017
2017
years of post-secondary education
Work history
Care assistant
Care Confidence
Liverpool
2025.11 - Current
- Administered medication as prescribed for better health management.
- Assisted client with daily living activities to improve their lifestyle quality.
- Operated hoists to move clients in and out of bed.
- Prepared meals according to dietary requirements, maintained good nutrition.
- Created positive relationships with clients through practical support and companionship, improving overall quality of life.
Store Volunteer
British Heart Foundation
Liverpool
2025.06 - 2026.02
- Greeting customers, answering queries, and ensuring a welcoming atmosphere.
- Assisting in handling stock and arranging display shelves to enhance in-store visibility.
- Operating the till, interacting with customers, processing payments and issuing receipts.
- Assisting in sorting and pricing donated goods (clothing, books, household items)
- Supporting backroom operations including tagging, steaming.
Care assistant
Instream
Liverpool
2024.06 - 2025.11
- Established rapport with client, made them feel secure and cared-for.
- Maintained a clean and safe environment to promote wellbeing.
- Offered emotional support during difficult times, provided stability.
- Assisted client with daily living activities to improve their lifestyle quality.
- Assisted with mobility for increased independence.
Home Care Assistant
Holistic Care Services
Liverpool
2024.12 - 2025.06
- Provided one-to-one personal care and companionship to elderly clients in a domiciliary care setting.
- Maintained clear communication with families and supported daily living routines with empathy and professionalism.
- Maintained accurate documentation and communicated effectively with clients and healthcare staff.
- Ensured a safe and supportive environment while building strong client trust.
Business Development Manager
Aghanya Farm
, Haryana
2021.10 - 2024.07
- Set up business contracts, obtained signatures, and processed paperwork.
- Building and maintaining relationships with potential clients and partners.
- Scheduling meetings and sometimes heading meetings for the company.
- Focusing on marketing as well as advertising.
- Laying a floor plan while focusing on growth opportunities and customer acquisition.
Assistant to Manager
Aghanya Farm
, Haryana
2020.01 - 2021.09
- Handling phone calls regarding complaints, queries, orders, etc.
- Training new hires and making sure they understand their roles.
- Going through the management process so that everything works smoothly.
- Working closely with the manager to learn better and for self-development.
- Organizing schedules and meetings.
- Help employees and other people whenever necessary.
Team Leader
Tata Motors
Dehradun
2015.08 - 2019.12
- Creating an inspiring environment so that everyone can work and communicate comfortably.
- Set clear team goals and maintain discipline.
- Overseeing the day-to-day tasks.
- Monitoring team performance and motivating the team members.
- Focusing and working on the needs and demands while giving proper guidance to members.
Education
Bachelor Of Commerce - Commerce
University of Delhi
New Delhi06.2015
Senior Secondary Certificate - 12th Class
Guru Nanak Academy
DehradunSecondary School Certificate - 10th Class
Guru Nanak Academy
DehradunMSc. - International Business Management
Wrexham University
Wales, UK 2024.09 - 2025.09
Skills
- Effective communication skills
- Knowledge of MS Office
- Customer relationship building
- Social media basics
- Decision making
- Team building coordination
- Client support handling
- Record keeping and documentation
LANGUAGES
English, Hindi
HOBBIES AND INTERESTS
Enjoy reading novels, especially character-driven stories with emotional depth or mystery., Drawing and pencil sketching, mostly portraits or everyday things., Interested in creative activities and always open to trying new art styles., Also, enjoy calm environments, long walks, and meaningful conversations with close ones.
STRENGTHS AND COMPETENCIES
- Detail-oriented
- Interpersonal skills
- Can work well under pressure
- Trustworthiness
- Disciplined
- Transferable skills
- Seeking out new experiences
- Knows how to compete successfully
- Considering passion and following it
- Hardworking and patient
Timeline
Care assistant
Care Confidence
2025.11 - Current
Store Volunteer
British Heart Foundation
2025.06 - 2026.02
Home Care Assistant
Holistic Care Services
2024.12 - 2025.06
MSc. - International Business Management
Wrexham University
2024.09 - 2025.09
Care assistant
Instream
2024.06 - 2025.11
Business Development Manager
Aghanya Farm
2021.10 - 2024.07
Assistant to Manager
Aghanya Farm
2020.01 - 2021.09
Team Leader
Tata Motors
2015.08 - 2019.12
Senior Secondary Certificate - 12th Class
Guru Nanak Academy
Secondary School Certificate - 10th Class
Guru Nanak Academy
Bachelor Of Commerce - Commerce
University of Delhi