Esemena Oghoro

• Resolved issues with faulty electronics, including sluggish computers and damaged mobile phones.
• Deal with customers, up to and exceeding 50 in one shift, listening to any problems or questions raised about their device.
• Bought and ordered new parts for device restoration.
• Diagnosed damaged electronics.
• Handled technical challenges in time-constrained environments.
• Balanced school work, extra curricular work and this job simultaneously, learning efficient time management skills.

• Administered prescription drugs to customers, ensuring precise quantities.
• Made use of pharmaceutical software to analyse databases of information.
• Handled prescriptions and personal documents efficiently.
• Sold over-the-counter drugs to customers.
• Organised shelves of medication formulaically according to shelf life, product type, usage, etc.
• Discussed and answered queries and questions with both co-workers and patients.
• Met quotas on time regularly, exceeding expectations.
• Assumed responsibility for counters and cashiers during pharmacist’s absence, managing operations for up to 2 hours.
• Impressed senior pharmacist; received personal invitation for further work experience, May–June 2024.

• Maintained theatre cleanliness standards by regularly organising auditoriums
• Worked in teams, communicating to function effectively
• Improved crowd control with efficient seating of patrons and visitors.
• Helped to maintain security measures for safe viewing experience.
• Attended pre-event usher meetings to discuss requirements, assignments and protocol.
• Assisted guests with special needs, ensuring accessibility requirements were met for inclusive event atmospheres.
• Took both quantitative and qualitative information on auditorium performance. E.g Attendance, guest distribution etc.

- Logging data of up to 400 people at a time.

• Tasked with monetary handling, trusted with donation collection.
• Trusted with development of junior ushers, giving advice and assistance.

• Maintained theatre cleanliness standards by regularly organising the auditorium
• Worked in a team, communicating to function effectively
• Improved crowd control with efficient seating of patrons and visitors.
• Helped to maintain security measures for safe viewing experience.
• Attended pre-event usher meetings to discuss requirements, assignments and protocol.
• Assisted guests with special needs, ensuring accessibility requirements were met for an inclusive event atmosphere.
• Took both quantitative and qualitative information on auditorium performance. E.g Attendance, guest distribution etc.
• Responsible for monetary handling, trusted with donation collection.
• Trusted with development of junior ushers, giving advice and assistance.

• Tasked with developing community-focused project delivering long-term impact.
• Tasked with advancing large-scale team project spanning several months.
• Led team to achieve common goals, mapping out plans to:

- Mentored Year 9 students on navigating the GCSE option-selection process

- Give year 9 students complete guidance, allowing fully informed decisions to be made

• Completed peer mediator course with pastoral department; received weekly training under Direct Line Group supervision
• End product, 'Mentornet', is projected to become a legacy product, where I coach younger students on how to tutor for the GCSE options process; a lasting impact has been created.
• Mentornet, won 1st position against multiple schools all across London.

-Showcasing excellence in teamwork and long-term project development.