Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Andrew Cobb

Orpington,Kent

Summary

Dynamic professional with expertise in crisis resolution, resource evaluation, and critical thinking, complemented by a strong foundation in modern management principles and innovation management. Adept at process optimisation, market analysis, and strategic thinking to drive operational efficiency and enhance customer engagement. Skilled in negotiation proficiency, relationship-building, and stress management, with a proven ability to implement quality control procedures and ensure laboratory safety compliance. Demonstrates cultural awareness and customer service orientation while excelling in inventory control and resource optimisation. Committed to fostering innovation and delivering exceptional results through effective interpersonal communication and critical evaluation.

Overview

25
25
years of professional experience
5
5
years of post-secondary education

Work history

Laboratory manager

Specsavers Opticians
Tottenham, Haringey
2018.12 - Current
  • Promoted a culture of continuous learning amongst the team members, encouraging professional development.
  • Allocated budgets to govern sensible decision-making with maximum Return On Investment (ROI).
  • Supervised and evaluated employee performance, providing construction feedback and identifying staff talent.
  • Directed activities of staff to maximise service availability and play to teams' strengths.

Laboratory Manager

Specsavers Opticians
Bromley, Bromley
2016.12 - 2018.12
  • Collaborated with external testing facilities to maintain uniform conditions across research activity.
  • Forged partnerships with other service providers to boost signposting capabilities and diversify services.
  • Supervised and evaluated employee performance, providing construction feedback and identifying staff talent.
  • Quality-controlled incoming products to maintain safe, compliant testing provisions.

Laboratory Manager

Specsavers Opticians
London, City of London
2013.12 - 2016.12
  • Collaborated with external testing facilities to maintain uniform conditions across research activity.
  • Forged partnerships with other service providers to boost signposting capabilities and diversify services.
  • Supervised and evaluated employee performance, providing construction feedback and identifying staff talent.
  • Quality-controlled incoming products to maintain safe, compliant testing provisions.

Assistant Laboratory Manager

Specsavers Opticians
Tottenham, Haringey
2010.12 - 2013.12
  • Completed opening and closing procedures, from product replenishment to budget control.
  • Assisted with infection control through social distancing and PPE wearing.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Oversaw logistics and operations to deliver process optimisations and efficiencies.

Laboratory Manager

Opitcal Express
Bromley, Kent
2008.12 - 2010.12
  • Monitored advances in testing techniques and technologies to evolve laboratory capabilities.
  • Oversaw workforce recruitment and development processes to guarantee service excellence.
  • Coordinated with external parties for procurement of necessary lab supplies.
  • Conducted regular staff training sessions for updated techniques and processes.

Carpenter / Joiner

P.B Products
Green Street Green, Kent
2000.01 - 2008.12

From a design I was able to deliver a bespoke piece of furniture.

Education

GCSEs - English, Maths, Science, Geography, PE, Art

Kemnal Technology College
Orpington, Bromley
1994.09 - 1999.09

Skills

  • Crisis resolution
  • Resource evaluation
  • Critical evaluation
  • Initiative taking
  • Market analysis
  • Process optimisation
  • Cultural awareness
  • Innovation management
  • Quality control procedures
  • Resource optimisation
  • Critical-thinking
  • Modern management principles
  • Interpersonal communication
  • Customer service orientation
  • Strategic thinking
  • Inventory control
  • Negotiation proficiency
  • Stress management
  • Relationship-building
  • Laboratory safety awareness
  • Customer complaint management
  • Customer engagement

References

References available upon request.

Timeline

Laboratory manager

Specsavers Opticians
2018.12 - Current

Laboratory Manager

Specsavers Opticians
2016.12 - 2018.12

Laboratory Manager

Specsavers Opticians
2013.12 - 2016.12

Assistant Laboratory Manager

Specsavers Opticians
2010.12 - 2013.12

Laboratory Manager

Opitcal Express
2008.12 - 2010.12

Carpenter / Joiner

P.B Products
2000.01 - 2008.12

GCSEs - English, Maths, Science, Geography, PE, Art

Kemnal Technology College
1994.09 - 1999.09
Andrew Cobb