Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Andrew Cobb

Orpington,Kent

Summary

Dynamic professional with expertise in crisis resolution, resource evaluation, and critical thinking, complemented by a strong foundation in modern management principles and innovation management. Adept at process optimisation, market analysis, and strategic thinking to drive operational efficiency and enhance customer engagement. Skilled in negotiation proficiency, relationship-building, and stress management, with a proven ability to implement quality control procedures and ensure laboratory safety compliance. Demonstrates cultural awareness and customer service orientation while excelling in inventory control and resource optimisation. Committed to fostering innovation and delivering exceptional results through effective interpersonal communication and critical evaluation.

Overview

25
25
years of professional experience
5
5
years of post-secondary education

Work History

Laboratory manager

Specsavers Opticians
Tottenham, Haringey
12.2018 - Current
  • Promoted a culture of continuous learning amongst the team members, encouraging professional development.
  • Allocated budgets to govern sensible decision-making with maximum Return On Investment (ROI).
  • Supervised and evaluated employee performance, providing construction feedback and identifying staff talent.
  • Directed activities of staff to maximise service availability and play to teams' strengths.

Laboratory Manager

Specsavers Opticians
Bromley, Bromley
12.2016 - 12.2018
  • Collaborated with external testing facilities to maintain uniform conditions across research activity.
  • Forged partnerships with other service providers to boost signposting capabilities and diversify services.
  • Supervised and evaluated employee performance, providing construction feedback and identifying staff talent.
  • Quality-controlled incoming products to maintain safe, compliant testing provisions.

Laboratory Manager

Specsavers Opticians
London, City of London
12.2013 - 12.2016
  • Collaborated with external testing facilities to maintain uniform conditions across research activity.
  • Forged partnerships with other service providers to boost signposting capabilities and diversify services.
  • Supervised and evaluated employee performance, providing construction feedback and identifying staff talent.
  • Quality-controlled incoming products to maintain safe, compliant testing provisions.

Assistant Laboratory Manager

Specsavers Opticians
Tottenham, Haringey
12.2010 - 12.2013
  • Completed opening and closing procedures, from product replenishment to budget control.
  • Assisted with infection control through social distancing and PPE wearing.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Oversaw logistics and operations to deliver process optimisations and efficiencies.

Laboratory Manager

Opitcal Express
Bromley, Kent
12.2008 - 12.2010
  • Monitored advances in testing techniques and technologies to evolve laboratory capabilities.
  • Oversaw workforce recruitment and development processes to guarantee service excellence.
  • Coordinated with external parties for procurement of necessary lab supplies.
  • Conducted regular staff training sessions for updated techniques and processes.

Carpenter / Joiner

P.B Products
Green Street Green, Kent
01.2000 - 12.2008

From a design I was able to deliver a bespoke piece of furniture.


Education

GCSEs - English, Maths, Science, Geography, PE, Art

Kemnal Technology College
Orpington, Bromley
09.1994 - 09.1999

Skills

  • Crisis resolution
  • Resource evaluation
  • Critical evaluation
  • Initiative taking
  • Market analysis
  • Process optimisation
  • Cultural awareness
  • Innovation management
  • Quality control procedures
  • Resource optimisation
  • Critical-thinking
  • Modern management principles
  • Interpersonal communication
  • Customer service orientation
  • Strategic thinking
  • Inventory control
  • Negotiation proficiency
  • Stress management
  • Relationship-building
  • Laboratory safety awareness
  • Customer complaint management
  • Customer engagement

References

References available upon request.

Timeline

Laboratory manager

Specsavers Opticians
12.2018 - Current

Laboratory Manager

Specsavers Opticians
12.2016 - 12.2018

Laboratory Manager

Specsavers Opticians
12.2013 - 12.2016

Assistant Laboratory Manager

Specsavers Opticians
12.2010 - 12.2013

Laboratory Manager

Opitcal Express
12.2008 - 12.2010

Carpenter / Joiner

P.B Products
01.2000 - 12.2008

GCSEs - English, Maths, Science, Geography, PE, Art

Kemnal Technology College
09.1994 - 09.1999
Andrew Cobb