ERTUGELA KULIRA
Lewisham,LEW
Summary
Qualification Profile Dedicated and ambitious professional with substantial knowledge of providing comprehensive support and guidance to individuals seeking assistance. Poised to gain experience in assessing client needs, developing effective action plans, and facilitating access to appropriate resources and services. Proven ability to navigate complex systems, collaborate with multidisciplinary teams, and advocate for clients' rights and well-being. Strong interpersonal and communication skills, enabling the establishment of trust and rapport with clients from diverse backgrounds. Committed to promoting social justice, empowerment, and positive outcomes for individuals and communities through compassionate and client-centered support. CORE PROFICIENCIES Case Management | Client Advocacy | Needs Assessment | Crisis Intervention | Resource Referral | Community Outreach Interdisciplinary Collaboration | Documentation | Cultural Competence | Conflict Resolution | Supportive Counselling
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Nursery Teacher Assistant
Step by Step Day Nursery
01.2014 - 01.2022
- Developed and executed tailored lesson plans and educational materials to support the cognitive and developmental needs of children as per requirements
- Discussed children's progress, achievements, and areas for improvement by conducting and attending informative and productive parent-teacher meetings
- Defined and implemented the Early Years Foundation Stage (EYFS) standards to ensure a comprehensive and enriching educational experience for children
- Coordinated the smooth operation of activities by ensuring a welcoming environment for both children and parents
- Designed and applied age-appropriate activities that fostered growth and learning within specific age ranges
- Bridged communication gap with parents by addressing concerns and resolving issues promptly and professionally
- Offered individualised support to children by addressing their unique needs and promoting their overall well-being.
Kaspas Dessert Restaurant
01.2019 - 01.2020
- Consistently developed and delivered quality products to meet daily requirements, ensuring customer satisfaction and maintaining high levels of service
- Met and exceeded company standards by providing exceptional customer service, fostering positive experiences, and building strong customer relationships
- Facilitated the training and development of team members for enhancing their skills and knowledge to improve overall performance and productivity
- Successfully assumed full responsibilities in the absence of the Manager, effectively managing operations and ensuring seamless continuity of service
- Ensured strict adherence to legislative requirements, including licensing laws individually and as part of a cohesive team.
Education
LLB Degree - Law
Level 1 & 2 on Children’s Workforce Place Play Group Certificate - undefined
High School - General Studies
Gjergj Pekmezi
Albania 09.2005 - 06.2009
Skills
Adept at working with special needs children
undefinedTimeline
Kaspas Dessert Restaurant
01.2019 - 01.2020
Nursery Teacher Assistant
Step by Step Day Nursery
01.2014 - 01.2022
High School - General Studies
Gjergj Pekmezi
09.2005 - 06.2009
LLB Degree - Law
Level 1 & 2 on Children’s Workforce Place Play Group Certificate - undefined
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