Erin Wallace
Galashiels,The Scottish Borders
Summary
I am a friendly and reliable student seeking a role as Café Assistant. I have strong communication and customer service skills, alongside strengths in multitasking and teamwork.
I have a personal interest in cooking and baking where I have experience in relevant courses at school as well as enjoying this as a hobby at home. I also enjoy the social aspect of interacting with customers and team members. My love for drama and taking part in productions has helped my confidence in social settings and dealing with members of the public.
As well as starting a part time job I am looking forward to starting volunteering again at Café Recharge after the summer. I would really appreciate the opportunity to work with you.
Overview
1
1
year of post-secondary education
1
1
year of professional experience
Work history
Cafe and kitchen assistant
Cafe Recharge surplus cafe
Galashiels, The Scottish Borders
2025.05 - 2025.05
- Assisted chefs with meal preparations for smoother service during peak hours.
- Prepared simple food items, freeing up cooks to focus on complex work.
- Maintained cleanliness throughout the kitchen for improved hygiene standards.
- Followed safety procedures whilst using kitchen equipment to prevent accidents on duty and adhered to health and safety regulations with careful handling of food and equipment.
- Collaborated with team members to generate innovative ideas.
- Contributed to team communication, resulting in better workflow efficiency.
- Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
- Cleared tables to remove dirty utensils and leftover food items.
- Maintained up-to-date knowledge of menu offerings to handle customer queries.
- Engaged positively with customers to enhance their overall experience.
- Familiar with espresso machines, grinders, and other café equipment.
- Improved customer satisfaction by implementing efficient cafe service processes.
Dog walker
Ian Pheasant
Galashiels, The Scottish Borders
2025.02 - Current
- Managed time effectively to ensure punctuality for all scheduled dog walks, enhancing reliability.
- Scheduled dog walks according to owners' preferences, resulting in high customer satisfaction rates.
- Developed strong relationships with dog owners through regular, friendly interactions, increasing client trust.
- Followed specific instructions from dog owners, ensuring personalised care.
- Fostered customer loyalty by delivering consistently reliable and professional dog walking services.
Education
Qualifications Scotland - Music, Maths, English, History, Art
Galashiels Academy
Galashiels, The Scottish Borders 2025.06 - 2026.06
Skills
- Food preparation
- Food order taking
- Drink serving
- Beverage making
- Menu recommendation
- Electronic payment systems
- Order processing
- Waiting tables
- Table clearing
- Cafe cleaning duties
- Kitchen communication
- Allergen awareness
- Dietary needs awareness
- Health and safety consciousness
- Multitasking proficiency
- Customer Service
- Coffee machine operation
References
References available upon request.
Timeline
Qualifications Scotland - Music, Maths, English, History, Art
Galashiels Academy
2025.06 - 2026.06
Cafe and kitchen assistant
Cafe Recharge surplus cafe
2025.05 - 2025.05
Dog walker
Ian Pheasant
2025.02 - Current