erin-rose stanley

• As a Lettings & Sales Adviser, Managed property enquiries, addressed incoming calls, organised viewings, and guided clients through lettings and sales processes. Developed strong relationships with landlords, vendors, tenants, and buyers, offering tailored advice and ensuring high-quality customer service. Conducted negotiations, followed up on leads, maintained accurate property records, processed invoices, and supported administrative duties while achieving sales and lettings targets.

As an Apprentice Nursery Practitioner, I supported the care, learning and development of children in a safe and nurturing environment. My responsibilities included planning and supporting age-appropriate activities, assisting with daily routines, maintaining high standards of hygiene and safety, and building positive relationships with children, parents and colleagues. I also observed children’s development, supported their individual needs and followed safeguarding and nursery policies. This role allowed me to develop strong communication, teamwork, organisation and childcare skills while gaining practical experience alongside my apprenticeship training.

• As a Hair Salon Assistant, I provided support to stylists and clients, helping to ensure the salon operated efficiently and maintained a welcoming and professional environment. My duties included greeting and assisting clients, preparing customers for treatments, washing and drying hair, maintaining cleanliness and hygiene standards, and keeping the salon organised and well presented. I also assisted with general salon duties, managed appointments and supported the team during busy periods. This experience helped me develop strong communication, customer service, teamwork and organisational skills, as well as an understanding of the professional standards expected within a salon environment.

• I gained valuable experience working in a hotel, where I was responsible for welcoming and assisting guests, answering enquiries, handling bookings and providing a friendly and professional reception service. I also assisted with different housekeeping duties, helping to maintain clean and presentable rooms and communal areas. In addition, I gained experience working in the bar and restaurant, serving food and drinks, taking orders, handling payments and providing excellent customer service. These roles helped me develop strong communication, teamwork, organisation and time-management skills while working effectively in a busy environment.