Stephen James Britton
Hanham,Bristol
Summary
A highly skilled professional with a comprehensive understanding of auto parts and excellent driving skills, supported by a professional driving licence. Demonstrates exceptional customer service abilities and possesses great geographical knowledge, ensuring efficient and effective service delivery. Adept at prioritising workload to meet deadlines and achieve objectives. Committed to leveraging expertise in a dynamic environment, aiming to contribute to operational excellence and customer satisfaction.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Sales Team Leader & Sales Adviser
Euro Car Parts/LKQ
Avonmeads, Bristol
2011.01 - 2025.05
- Company Overview: Euro Carparts is a leading distributor of automotive parts in the UK.
- Telesales and all day customer service
- Meeting and greeting customers/clients
- Delivery/collection of Car Part goods
- Working towards tight deadlines
- Maintaining the company’s vehicle
- Dealing with paper work and electronic systems on a daily basis
- Entrusted with money/banking
- Dispatch – processing of the deliveries that come into the warehouse
- Processing of the orders that come in
- Looking after a team of 4 Sales Advisers
- Euro Carparts is a leading distributor of automotive parts in the UK.
Delivery Driver
Parcel Force
2010.06 - 2010.12
- Company Overview: Parcel Force is a courier service that provides parcel delivery services across the UK.
- Delivery of customers personal possessions
- Meeting and greeting customers/clients
- Night driving
- Using the company’s technical scanner to make deliveries/collections
- Working towards tight deadlines
- Maintaining the company’s vehicle
- All day customer service
- Parcel Force is a courier service that provides parcel delivery services across the UK.
Delivery Driver
Rudrums
2009.12 - 2010.05
- Company Overview: Rudrums is a delivery service specializing in coal and wood.
- Delivery of coal and wood
- Meeting and greeting customers/clients
- Working towards tight deadlines
- Challenging geographical areas
- Dealing with paper work on a daily basis
- All day customer service
- Rudrums is a delivery service specializing in coal and wood.
Delivery Driving
Burntree
2009.01 - 2009.08
- Company Overview: Burntree is a delivery service that specializes in transporting vehicles.
- Delivering cars and vans all over the country
- Meeting and greeting customers/clients
- Working towards tight deadlines
- Using the companies technical scanner to make deliveries/collections
- Challenging geographical areas
- All day customer service
- Burntree is a delivery service that specializes in transporting vehicles.
Warehouse/Shop Floor Assistant
Asda
2006.07 - 2008.12
- Company Overview: Asda is a British supermarket retailer that offers groceries and general merchandise.
- Using Interpersonal skills in a customer facing role
- Entrusted with money takings and cashing up tills
- Used my customer knowledge to lay out the shop and stock to a customer satisfaction
- Used my telephony communication skills to order stock
- Dealing with customer queries and complaints
- Operating different types of machinery
- Asda is a British supermarket retailer that offers groceries and general merchandise.
Education
GCSE - Mechanics
City of Bristol Soundwell Centre College
Bristol 2005.01 - 2006.01
GCSE - English, Maths, Science, Design & Technology, Geography, History
Hanham High School
2000.09 - 2004.05
Skills
- Professional driving licence
- Excellent customer service skills
- Great autoparts knowledge
- Excellent driving skills
- Great geographical knowledge
- Prioritising work load
Custom
- 08/01/09, 12/31/09, Unemployed and actively seeking work - Doing back to work courses with Jobcentre
- 09/01/05, 07/31/06, Unemployed and actively seeking work - Doing back to work courses with Jobcentre
Certification
C+E Class 1 Driving Licence gained in April 2025
Completion of Mod 4 Training April 2025
Passed CE3A Test April 2025
CPC Card
Tacho Card
Timeline
Sales Team Leader & Sales Adviser
Euro Car Parts/LKQ
2011.01 - 2025.05
Delivery Driver
Parcel Force
2010.06 - 2010.12
Delivery Driver
Rudrums
2009.12 - 2010.05
Delivery Driving
Burntree
2009.01 - 2009.08
Warehouse/Shop Floor Assistant
Asda
2006.07 - 2008.12
GCSE - Mechanics
City of Bristol Soundwell Centre College
2005.01 - 2006.01
GCSE - English, Maths, Science, Design & Technology, Geography, History
Hanham High School
2000.09 - 2004.05