Erin Large
Crowborough,East Sussex
Summary
Motivated individual with strong work ethic and working independently. Strong organisational and team collaboration skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bubble Tea Barista and shop deputy manager
Bubble Shak
Crowborough, East Sussex
11.2023 - 07.2024
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Cleaned and sanitised Tea and food preparation areas, maintaining impeccable hygiene standards.
- Created speciality drinks according to exact customer requests and preferences.
- Followed health and safety standards to protect customers from illness and cross-contamination.
- Produced high-volume bubble tea orders quickly and accurately, meeting customer demand.
- Totalled bills and accepted cash, card and mobile payments.
- Stocked counters, refrigerators and food service bars with fresh supplies.
- Answered questions about menu item ingredients and costs to assist with decisions.
Customer service assistant
Jarvis Brook Bakery
Crowborough, East Sussex
06.2023 - 10.2023
- Multi-tasked to keep customer service levels at optimal capacity at peak times.
- Provided warm, positive customer care from arrival to departure, encouraging return visits.
- Greeted customers entering store and responded promptly to customer needs.
- Used POS register system to total values and complete cheque, card, or mobile payments.
Work experience - nursery assistant
The Little Learning tree
Tunbridge Wells, Kent
05.2023 - 07.2023
Catering assistant
Casa da Claudia
Tunbridge Wells, Kent
05.2023 - 06.2023
- Work experience role
- Served food and beverages to dining guests with outstanding customer service.
- Cleaned preparation areas thoroughly to avoid cross-contamination.
- Collected, washed and sanitised dishes and cooking utensils.
- Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
Education
GCSEs - Maths English Science Sociology Art
Beacon Academy
Crowborough 09.2018 - 06.2024
NVQ Level 2 - Creative Media Production and Technology
East Sussex College
Lewes, East Sussex 09.2024 -
IGCSE's -
Home Educated - Cloud Learn
Crowborough 04.2023 - 06.2024
Skills
Customer Service
- POS Systems
- Cash handling
- Key holder
- Team player
- Multitasking
- Menu memorisation
- Sandwich preparation
- Quick learner
- Beverage preparation
- Food safety trained
- Food preparation
- IG reels
- Social media platforms
Accomplishments
Duke of Edinburgh Bronze award.
Within this achievement I set up a small business designing making and selling bespoke bracelets. I also carried out voluntary work collection litter and helping keep the local area tidy.
Certification
Safeguarding certificate
Prevent Training certificate
Food Hygiene certificate
References
References available upon request.
Timeline
NVQ Level 2 - Creative Media Production and Technology
East Sussex College
09.2024 -
Bubble Tea Barista and shop deputy manager
Bubble Shak
11.2023 - 07.2024
Customer service assistant
Jarvis Brook Bakery
06.2023 - 10.2023
Work experience - nursery assistant
The Little Learning tree
05.2023 - 07.2023
Catering assistant
Casa da Claudia
05.2023 - 06.2023
IGCSE's -
Home Educated - Cloud Learn
04.2023 - 06.2024
GCSEs - Maths English Science Sociology Art
Beacon Academy
09.2018 - 06.2024
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