Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Kemp

12 Soulisquoy Place,Kirkwall, Orkney

Summary

I am a hardworking, reliable and approachable person. I am of a friendly disposition and love working with different groups. I have lots of experience within different roles which I believe will be transferable to this job.

Overview

5
5
years of professional experience

Work History

Customer Service Advisor

Pickaquoy
09.2025 - Current

Support for Learning Assistant

Papdale Primary School
12.2024 - Current

Holiday Camp Leader

Pickaquoy
04.2024 - Current

Sales Advisor

Superdrug
05.2022 - 09.2025

Customer Service Advisor

Pickaquoy Centre
09.2023 - 04.2024

Waitress

Lynnfeild Hotel
05.2021 - 02.2023

Education

Scottish Qualifications Certificate - Nat 5's

Kirkwall Grammar school

Scottish Qualifications Certificate - Higher's

Kirkwall Grammar School

Scottish Qualifications Certificate - Advance Higher's

Kirkwall Grammar School

HNC

Orkney UHI

Skills

I have excellent administrative skills, which I have learnt and developed through my qualifications, and through working as a Customer Service Adviser at The Pickaquoy Centre I adapt and learn very easily to different systems, and I am not scared to ask for help if needed, as I have found while being a receptionist, asking for help is the best solution so the task can get done correctly

I have great people skills, and I am very approachable; I know how to deal with all types of customers, as I have lots of experience working with the public

I am also very organised, and great at delegating tasks I planned my school's prom in 2024 and was the Treasurer, which meant I had to be very organised with the money, and ensure I was keeping the accounts up to date Alongside this, I had to delegate tasks to the whole team, to ensure we kept on track, as we were under a time restraint for the prom

In addition to my experience in planning the prom, I was also the company secretary for the Young Enterprise group in 2024, Ebb and Flow, and I won 'Best Director' at the Young Enterprise awards Being in Ebb and Flow increased my teamwork and problem-solving skills During the times we disagreed, I worked with the team to encourage a positive outcome Being the company secretary also meant I had to coordinate the meetings and be prepared prior to meeting with the group

Timeline

Customer Service Advisor

Pickaquoy
09.2025 - Current

Support for Learning Assistant

Papdale Primary School
12.2024 - Current

Holiday Camp Leader

Pickaquoy
04.2024 - Current

Customer Service Advisor

Pickaquoy Centre
09.2023 - 04.2024

Sales Advisor

Superdrug
05.2022 - 09.2025

Waitress

Lynnfeild Hotel
05.2021 - 02.2023

Scottish Qualifications Certificate - Nat 5's

Kirkwall Grammar school

Scottish Qualifications Certificate - Higher's

Kirkwall Grammar School

Scottish Qualifications Certificate - Advance Higher's

Kirkwall Grammar School

HNC

Orkney UHI
Erin Kemp