Summary
Overview
Work history
Education
Skills
References
Timeline
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Erin Halton

Yelverton,United Kingdom

Summary

Highly organised and adaptable professional with strong time-management skills and a proven ability to manage projects effectively. Demonstrates resilience and excellent communication abilities, thriving in team environments. Proficient in the Microsoft Office Suite, with a focus on enhancing productivity and efficiency. Committed to leveraging skills in project management to drive successful outcomes and contribute to goals.

Overview

8
8
years of professional experience
7
7
years of post-secondary education

Work history

Care Group Coordinator

University Hospitals Plymouth
Plymouth
01.2024 - 07.2025
  • Managed diary for senior management, coordinating meetings across all service lines and executive teams.
  • Oversaw complaint and PALS responses to ensure timely and accurate communication under tight deadlines.
  • Arranged travel for the management team and wider care group members to facilitate operational needs.
  • Organised rosters for the Care Group Manager, accurately tracking holiday, sickness, and working hours.
  • Coordinated W&C On-Call rota, ensuring complete coverage for emergency call-outs.
  • Maintained email inbox for Director of Midwifery, flagging important communications and establishing an effective organisational system.
  • Recorded minutes and actions from various meetings, ensuring timely completion of assigned tasks.

Meetings & Events Coordinator

Copthorne Hotel
Plymouth
06.2022 - 01.2024
  • Facilitated meetings with clients, from private interviews to sessions for large corporations.
  • Established relationships with local and global companies to enhance brand loyalty.
  • Collaborated with office colleagues to provide support in various roles.
  • Executed Duty Manager shifts, overseeing hotel operations and assisting other departments.
  • Resolved customer complaints to optimise satisfaction levels.
  • Coordinated and organised Christmas parties and weddings for diverse clientele.

Receptionist

Copthorne Hotel
Plymouth
05.2021 - 06.2022
  • Developed teamworking and customer service skills while working part-time during degree completion.
  • Interacted with guests by managing check-ins, check-outs, and addressing requests or complaints.
  • Answered phone calls and emails to maintain efficient communication.
  • Collaborated with front office, housekeeping, and food and beverage teams.
  • Assisted in housekeeping and restaurant services during peak periods.
  • Learned multiple computer programs for guest management and booking creation, including PMS and ORS.

Customer Assistant

Waitrose and Partners
Buckingham
12.2017 - 01.2021

Education

BA - Geography

University of Plymouth
09.2019 - 06.2022

A Level - Biology C, Geography C, Philosophy and Ethics C

Magdalen College School
09.2017 - 06.2019

GCSE - 10 GCSE’s A-C including Maths (7), English Language (6) and Textiles (A)

Magdalen College School
09.2015 - 09.2017

Skills

  • Organised
  • Strong Time-Management
  • Adaptable
  • Resilient
  • Team Player
  • Communication
  • Effectively use Microsoft Office Suite
  • Managing Projects

References

References available upon request.

Timeline

Care Group Coordinator

University Hospitals Plymouth
01.2024 - 07.2025

Meetings & Events Coordinator

Copthorne Hotel
06.2022 - 01.2024

Receptionist

Copthorne Hotel
05.2021 - 06.2022

BA - Geography

University of Plymouth
09.2019 - 06.2022

Customer Assistant

Waitrose and Partners
12.2017 - 01.2021

A Level - Biology C, Geography C, Philosophy and Ethics C

Magdalen College School
09.2017 - 06.2019

GCSE - 10 GCSE’s A-C including Maths (7), English Language (6) and Textiles (A)

Magdalen College School
09.2015 - 09.2017
Erin Halton