Eric Irimies
Lowestoft,Suffolk
Summary
A friendly and dependable individual with four years of experience in a fast-paced customer service environment, I bring a strong work ethic and a positive, team-oriented attitude to everything I do. I'm highly reliable and take pride in consistently delivering high standards of service, while working effectively both independently and as part of a team. My commitment to personal discipline is reflected in my regular gym routine, which has strengthened my resilience, motivation, and ability to stay focused under pressure. I am naturally curious and eager to develop, with a proactive approach to learning new skills and adapting quickly to new challenges. With a solid educational foundation and a genuine enthusiasm for growth, I'm keen to contribute positively and continue building my experience across a variety of roles.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Crew Member
McDonalds
Lowestoft, Suffolk
05.2022 - 03.2026
- Provided personalised customer service fostering loyalty amongst clients.
- Facilitated smooth flow of customers by effectively managing queues during rush hours.
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Supported management in administrative tasks enhancing operational efficiency.
- Handled high-pressure situations calmly providing solutions promptly.
- Supported store goals by maximising sales opportunities and providing great quality service.
Education
NVQ Level 3 - Welding
East Coast College
Lowestoft 09/2020 - 07/2023
GCSEs -
East Point Academy
Lowestoft 09/2015 - 07/2020
Skills
- Teamwork and Communication - Very experienced with working as part of a team to achieve customer satisfaction and hit targets, which will be useful when dealing with high-pressure conditions
- Reliability and punctuality - Being on time is a strength of mine (inside and outside of work), which demonstrates flexibility to meet business needs In previous roles, I was constantly adapting to different hours and responsibilities to support the team
- Conflict resolution - Working in fast food chains, there are complaints and angry customers that require quick solutions I have worked hard at providing solutions in a respectful manner that I can apply elsewhere
- Constructive feedback - Actively seeking constructive feedback because it helps identify areas for growth and continuous performance improvements Valuing honest, thoughtful input as a tool to refine skills and become more effective over time
Languages
Romanian
Native
English
Fluent
Certification
I have a full UK driving license.
I have successfully completed the CITB Health, Safety and Environment test and currently preparing to undertake the Health and Safety Awareness course and test as part of obtaining my CSCS card.
References
References available upon request.
Timeline
Crew Member
McDonalds
05.2022 - 03.2026
NVQ Level 3 - Welding
East Coast College
09/2020 - 07/2023
GCSEs -
East Point Academy
09/2015 - 07/2020