ERHABOR TEX OVIAWE
Manchester
Summary
Compassionate healthcare professional specialising in patient handling, infection control, and safety compliance. Strong communication and interpersonal skills foster effective collaboration and independent work. Experienced in administrative support, including record-keeping and call management, while ensuring confidentiality in human resources procedures. Focused on continuous improvement and organisational goals through strategic time management and task prioritisation.
Overview
13
13
years of professional experience
Work history
Hospital Porter
Manchester Royal Infirmary (MRI)
Manchester
2026.05 - 2026.06
- Safely transport patients between wards, departments, theatres, clinics, and diagnostic areas.
- Assist patients using wheelchairs, trolleys, and hospital beds.
- Help ensure patients arrive at appointments and procedures on time.
- Deliver medical equipment, oxygen cylinders, and hospital supplies to various departments.
- Transport specimens, medical records, and other essential items as required.
- Move furniture and equipment during ward or department changes.
- Assist nursing and clinical staff with non-clinical tasks.
- Support the transfer of patients being admitted, discharged, or moved within the hospital.
- Respond promptly to porter requests and emergency transport calls.
- Transport deceased patients respectfully and in accordance with hospital procedures.
- Follow strict infection-control and dignity standards.
- Adhere to manual handling procedures to prevent injuries.
- Maintain infection prevention and control standards.
- Report hazards, incidents, or equipment faults.
- Provide reassurance and assistance to patients and visitors.
- Offer directions and information around the hospital.
- Maintain a professional, courteous, and compassionate manner.
Office Admin
Zenith Care Support Services Ltd
Manchester
2026.02 - 2026.05
- I answer telephone calls, emails, and enquiries from service users, families, staff, and external agencies.
- Manage incoming and outgoing correspondence.
- Maintain filing systems and company records.
- Prepare letters, reports, meeting minutes, and other documents.
- Order office supplies and maintain office equipment.
- Maintain employee records and personnel files.
- Assist with staff recruitment by arranging interviews and processing applications.
- Monitor staff training records, DBS checks, and compliance documents.
- Support scheduling and rota management for care staff.
- Maintain accurate service-user records and care documentation.
- Update care plans, risk assessments, and support records as directed by managers.
- Ensure confidential information is stored securely in line with GDPR requirements.
- Help ensure company records meet regulatory requirements.
- Track policy reviews, staff certifications, and mandatory training deadlines.
- Welcome visitors and handle enquiries professionally.
- Act as a point of contact between management, staff, service users, and external stakeholders.
- Promote a positive image of the organisation.
Support Worker / Healthcare Assistant
HUMPSWORLD FOUNDATION
Ajah
2022.11 - 2026.01
- Assisted patients with mobility, transfers, and daily activities during outreach.
- Maintained a clean, safe, and hygienic environment in line with health standards.
- Worked with families in crisis situations to offer help and needed services.
- Supported nursing staff with non-clinical duties.
- Communicated effectively with patients, families, and healthcare professionals.
- Followed strict health and safety procedures, including infection control.
OPERATIONS MANAGER
EVYSAZ INTERBIZ RESOURCE COMPANY
Lekki
2018.01 - 2022.11
- Customer care: ensuring effective communication and client satisfaction.
- Identifying and managing risks that could impact the organization's operations.
- Managed operations by ensuring that the organization is running efficiently.
- Ensured that the organization complies with all relevant laws and regulations related to its operations.
FRONT DESK ASSISTANT
GOLDEN TULIP ESSENTIAL HOTEL
Benin City
2015.02 - 2017.12
- Greet and assist guests with check-in and check-out procedures, ensuring a welcoming environment.
- Handle inquiries and provide information about hotel services, local attractions, and amenities, ensuring a positive guest experience.
- Manage reservations efficiently using hotel management software and maintain accurate records.
- Address guest complaints and requests promptly to ensure customer satisfaction.
FRONT DESK PORTER
PRESTIGE HOTEL
Benin City
2013.11 - 2015.02
- Greet guests upon arrival, assist with check-in/check-out procedures, and address inquiries regarding hotel services and local attractions.
- Support front desk staff by managing phone calls, reservations, and guest requests, ensuring smooth operations at the front desk.
- Resolved guest complaints and issues with professionalism and efficiency, fostering guest satisfaction.
- Managed luggage handling, ensuring timely delivery to and from guest rooms, enhancing guest experience.
- Maintain cleanliness and organization of the front desk area, contributing to a welcoming environment for guests.
- Collaborated with housekeeping team to prepare rooms for incoming guests, upholding high cleanliness standards.
Education
Msc - International business with HRM
Ulster University
Manchester, United Kingdom 2026.01 - 2026.06
Level 3 Diploma - Health and Social Care + Care Certificate Standards (1 to 16)
IOMH
Reed, United KingdomBachelor of Arts - History and International studies
University of Benin
Benin City, Edo State, NigeriaSecondary School Certificate - undefined
Royal Divine College
Benin City, Edo State, NigeriaSkills
- Patient handling and assistance
- Safe movement of equipment and patients
- Infection prevention and control awareness
- Manual handling and health and safety
- Safety compliance adherence
- Record keeping
- Administrative support provision
- Patient service support
- Patient interaction
- Telephone etiquette observance
- Call management
- Office equipment operation
- Microsoft office suite proficiency
- Basic numeracy
- Time management and task prioritization
- Effective time management
- Ability to prioritize and meet deadlines
- Multitasking proficiency
- Team collaboration
- Teamwork and independence
- Strong work Ethics and Integrity
- Self-motivated and target-oriented
- Analytical
- Communication and attention to detail
- Interpersonal communication
- Empathy in workplace
- Conflict resolution
- Conflict mediation
- Dedicated team player
- Physical stamina
- Staff training facilitation
- Respect for patient confidentiality and dignity
- Conflict mediation
- Knowledge of hr procedures
- Conflict resolution
- Dedicated team player
References
Referees Available on request.
Interest
Hobbies, Meeting, interacting and assisting people., Reading, Swimming, Singing
Languages
English
Fluent
Timeline
Hospital Porter
Manchester Royal Infirmary (MRI)
2026.05 - 2026.06
Office Admin
Zenith Care Support Services Ltd
2026.02 - 2026.05
Msc - International business with HRM
Ulster University
2026.01 - 2026.06
Support Worker / Healthcare Assistant
HUMPSWORLD FOUNDATION
2022.11 - 2026.01
OPERATIONS MANAGER
EVYSAZ INTERBIZ RESOURCE COMPANY
2018.01 - 2022.11
FRONT DESK ASSISTANT
GOLDEN TULIP ESSENTIAL HOTEL
2015.02 - 2017.12
FRONT DESK PORTER
PRESTIGE HOTEL
2013.11 - 2015.02
Level 3 Diploma - Health and Social Care + Care Certificate Standards (1 to 16)
IOMH
Bachelor of Arts - History and International studies
University of Benin
Secondary School Certificate - undefined
Royal Divine College