Gavin Wright

• Collected medical waste with proper care, maintaining hygiene standards.
• Responded promptly to calls from nursing staff or doctors, improving service efficiency.
• Ensured patient safety by transferring them to different hospital departments.
• Facilitated hospital's smooth operation by delivering supplies as required.
• Distributed post and parcels within the hospital premises for effective communication flow.
• Moved heavy equipment between departments, facilitating optimal use of resources.
• Transferred patients safely between wards to receive treatment.
• Brought and collected medical gases to different departments and wards.
• Operated hospital beds, trollies, portering chairs and wheelchairs in line with hospital policies and correct manual handling techniques.
• Undertook delivery of specimens and blood samples to laboratories.
• Maintained thorough knowledge of safeguarding through regular training for optimised patient care provisions.
• Collected and disposed of healthcare and hazardous waste in line with strict policies.
• Employed manual handling knowledge to lift, turn and move patients safely.

Performed regular system audits for QOF and CQC, ensuring compliance and operational efficiency. Installed and maintained IT equipment and software to support workflow requirements.

• Also during the period of Covid I also worked on front of Reception dealing directly with patients. I have been kept in this role along with IT.

• Maintained clean, sanitized reception areas for optimal hygiene and patient well-being.

• Received medical deliveries, ensuring safe storage in line with practice guidelines.

• Resolved new patient enquiries, offering advice on registrations and appointment booking processes.

• Handled general patient queries, including advice on vaccination.

• Greeted patients in a friendly, polite, and professional manner, ensuring good first impressions.

• Helped patients access appropriate services or healthcare professionals in a courteous and polite manner.

• Registered incoming temporary patients, for emergency or immediately necessary, following practice procedures.

• Gave timely notice of patient arrival to keep appointments running smoothly and on time.

• Offered calm and collected manner to patients in distress, promptly responding to medical emergencies.

• Serviced and repaired household appliances such as heating systems, boilers and plumbing such as full bathrooms.

• Used appropriate techniques, equipment, and materials to perform repairs, inspections, replacements, and maintenance to high-quality standards.

• Achieved positive customer feedback by providing attentive service and ongoing support.

• Installed gas appliances, flues and pressure regulating devices.

• Built and installed soil and waste stacks.

• Measured, cut and soldered pipes to complete water and gas systems.

• Dug trenches and laid pipes to form sewers, drains and water pipes.

• Used hand and power tools to install gas appliances and bathrooms.

• Performed inspections of plumbing systems to identify faults and leaks, promptly fixing issues.

• Completed all plumbing capabilities efficiently for excellent customer service.

• Performed general handyman tasks including electrical and carpentry.

• Worked with accuracy and efficiency to deliver high volumes of parcels within allotted timeframes.

• Delivered business parcels before 5pm, reducing missed deliveries and minimising rescheduling for customers.

• Provided flexible working hours, ensuring timely deliveries across all shifts, enhancing customer satisfaction.

• Used secure mobile scanning systems to provide accurate, reliable parcel tracking.

• Communicated clearly and professionally with customers, fostering strong relationships and ensuring high service standards.

• Greeted customers professionally.

• Maintained excellent physical fitness to lift and handle heavy parcels safely and appropriately.

• Used own vehicle to perform collections and deliveries, ensuring MOT, Tax and insurance were fully up to date.

• Logged parcel receipt using mobile device apps.