
I am a compassionate and motivated professional driven by a genuine passion for helping people improve their life circumstances and navigate difficult transitions with dignity. Through my extensive experience in the NHS and residential care, I have seen the profound impact that empathetic, person-centered support can have on individuals facing multi-complex needs. I take pride in building respectful relationships that ensure service users feel heard and valued. By combining this heart for service with my training in risk assessment, safeguarding (Level 2), and CPI crisis intervention, I am committed to providing the stable, advocacy-based support necessary for individuals experiencing homelessness to regain their independence.
Previous roles in hospitality (Montalto Estate Café, Slieve Donard Hotel) developed strong communication skills, conflict resolution, professionalism and ability to work in high-pressure environments.