Emre Denizli
Glasgow,Glasgow City
Summary
Accomplished restaurant management professional with extensive expertise in leadership and management, P&L accountability, and branding and promotion. Demonstrates a sales-driven mindset with strong negotiation skills, time management, and decisive decision-making. Proven track record in staff training and certification, inventory control, customer relationship management, and wine expertise. Adept at food presentation skills, employee development, reservation system oversight, Tripadvisor rating enhancement, staff recruitment and training, restaurant turnover improvement, supply chain management, menu design and development, and new restaurant openings. Committed to ethical practices and effective restaurant marketing strategies to drive business growth.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Restaurant General Manager
Turkiye Efes Restaurant
Glasgow
2024.01 - Current
- Managed daily cash up procedures, ensuring accuracy in financial reporting.
- Identified areas of improvement through regular performance reviews.
- Conducted regular meetings with kitchen staff for consistent culinary output.
- Ensured smooth operations by maintaining open communication lines with all staff members.
- Fostered a positive working environment, resulting in lower staff turnover rates.
- Oversaw inventory management to prevent stock shortages or excesses from occurring.
- Ensured compliance with all licensing, hygiene and health and safety guidelines across the premises.
Restaurant Supervisor
Turkiye Efes Restaurant
Glasgow
2023.07 - 2024.12
- Promoted positive dining experience with exceptional customer service skills.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
Waiter
Turkiye Efes Restaurant
Glasgow, Glasgow City
2023.03 - 2023.06
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Maintained knowledge of menu items, leading to accurate order taking.
- Enhanced customer satisfaction by promptly attending to queries and requests.
Sales Account Manager
Gen Era Diagnostic
Istanbul
2016.08 - 2022.08
- Presented sales reports at monthly review meetings.
- Developed new business opportunities for increased revenue.
- Attended industry conferences to stay abreast of market trends.
- Monitored competitor activities, enabling proactive strategy formulation.
Sales Account Manager
Ardi Medical
Istanbul
2012.07 - 2016.07
- Identified potential clients through networking and prospecting techniques.
- Negotiated contracts, resulting in long-term partnerships.
- Led cross-functional teams for successful project execution.
- Presented sales reports at monthly review meetings.
Education
Bachelor of Science - Chemistry
Pamukkale University
Denizli,Turkey 2007.09 - 2012.08
Skills
- Leadership and management
- P&L accountability
- Branding and promotion
- Ethical practices
- Restaurant marketing strategies
- Sales-driven mindset
- Strong negotiation skills
- Time management
- Decisive decision-making
- Staff training and certification
- Inventory control
- Customer relationship management
- Wine expertise
- Food presentation skills
- Employee development
- Reservation system oversight
- Tripadvisor rating enhancement
- Staff recruitment and training
- Restaurant turnover improvement
- Supply chain management
- Menu design and development
- New restaurant openings
Certification
Personal Alcohol Licence
Languages
English
Intermediate
Turkish
Native
Timeline
Restaurant General Manager
Turkiye Efes Restaurant
2024.01 - Current
Restaurant Supervisor
Turkiye Efes Restaurant
2023.07 - 2024.12
Waiter
Turkiye Efes Restaurant
2023.03 - 2023.06
Sales Account Manager
Gen Era Diagnostic
2016.08 - 2022.08
Sales Account Manager
Ardi Medical
2012.07 - 2016.07
Bachelor of Science - Chemistry
Pamukkale University
2007.09 - 2012.08