Emmanuella Kwakye
London,London
Summary
Highly efficient brand and customer experience specialist in beauty, retail and digital media. I’m well established in fast-paced and challenging environments and eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work history
Bar staff member
VIP Staffing agency
London
2026.06 - 2026.07
- Prepared beverages, ensuring consistent quality.
- Engaged in upselling techniques, boosting sales revenue.
- Assisted in training new staff, contributing to team efficiency.
Team member
Sushi dog
London
2023.05 - 2026.05
- Displayed teamwork skills to improve overall productivity.
- Upheld company policies strictly, fostering compliant work environment.
- Maintained high standards of food hygiene, securing customer trust.
Hair stylist
Royale hair salon
London
2023.10 - 2026.01
- Maintained salon cleanliness and hygiene standards for pleasant environment.
- Conducted product demonstrations, promoting sales of premium hair care products to hundreds of customers.
- Continually updated knowledge of industry trends to offer modern styles.
Social media manager
Exceed reading star
London
2024.01 - 2024.07
- Stayed up to date on new digital technologies and social media best practices for continuous improvement in service delivery.
- Drove audience growth through targeted advertising campaigns across multiple platforms.
- Developed an efficient content calendar leading to a well-organised posting schedule.
Freelance Makeup Artist
Independent
Croydon
2022.07 - 2024.01
- Recommended products based on skin type and customer preferences.
- Maintained excellent hygiene and sanitation standards.
- Built positive client relationships, resulting in repeat bookings.
- Demonstrated strong product knowledge across skincare and cosmetics.
Crew member
Five Guys
London
2022.09 - 2023.04
- Assisted in staff training to enhance teamwork and improve service delivery.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Handled high-pressure situations calmly providing solutions promptly.
Education
BA Social work
University of Greenwich
City of london 09/2025 - 06/2028
Btech level 3 diploma - Health and social care
Saint Francis Xavier sixth form college
London 09/2022 - 06/2024
Skills
- Easily adaptable
SKILLS
Cash Handling & Till Operations
Upselling
Product Knowledge & Demonstration
Teamwork & Collaboration
Exemplary customer service
Time Management
Stock Replenishment & Merchandising
Attention to Detail
- Brand understanding
Certification
- Food safety certificate
- health and safety certificate
- first aid awareness certificate
- coshh: working with hazardous substances- uk certificate
Languages
Twi
Upper intermediate
English
Proficient (C2)
Timeline
Bar staff member
VIP Staffing agency
2026.06 - 2026.07
Social media manager
Exceed reading star
2024.01 - 2024.07
Hair stylist
Royale hair salon
2023.10 - 2026.01
Team member
Sushi dog
2023.05 - 2026.05
Crew member
Five Guys
2022.09 - 2023.04
Freelance Makeup Artist
Independent
2022.07 - 2024.01
BA Social work
University of Greenwich
09/2025 - 06/2028
Btech level 3 diploma - Health and social care
Saint Francis Xavier sixth form college
09/2022 - 06/2024