Dedicated professional with a strong command of the English language and an experience in customer service relations. Demonstrates exceptional teamwork and perseverance under pressure, ensuring adherence to safety protocols and time consciousness. Highly adaptable in fast-paced environments, with a commitment to continuous improvement and excellence.
Hi, I’m
Emmanuel Kenis
Burslem,United Kingdom
Summary
Overview
7
years of professional experience
4
years of post-secondary education
Work history
DHL SainsburysStoke-on-Trent, Staffordshire
Warehouse worker
08.2024 - Current
Job overview
- Communicated effectively with dispatch teams to ensure prompt deliveries.
- Ensured safety standards with regular equipment maintenance checks.
IkeaDartford, Kent
Customer assistant
03.2024 - 05.2024
Job overview
- Provided shopping advice based on customer needs fostering an engaging shopping experience.
- Cross-sold related products at the point of purchase boosting overall sales volumes.
- Enhancing trust between business and clientele.
- Maintaining good relationship between clients and the firm.
- Communicated effectively with customers through various channels including in-person, phone, and email.
Peterity TechnologiesLagos state, Nigeria
Customer sales representative
02.2019 - 04.2023
Job overview
- Participated in team meetings, contributing towards strategy improvement.
- Provided product information, influencing purchase decisions.
- Utilized sales scripts to guide conversations and close deals effectively.
- Offered personalized solutions based on each customer's unique needs.
Education
National Open UniversityLagos state, Nigeria
Bsc from Customer relation
05.2010 - 04.2014
University overview
Skills
- Proficient English language
- Customer Service
- Team player
- Perseverance under pressure
- Time consciousness
- Safety protocols adherence
- Adaptability in fast-paced environments
Affiliations
Affiliations
- Outdoor activities like football
Timeline
Warehouse worker
DHL Sainsburys
08.2024 - Current
Customer assistant
Ikea
03.2024 - 05.2024
Customer sales representative
Peterity Technologies
02.2019 - 04.2023
National Open University
Bsc from Customer relation
05.2010 - 04.2014
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