Emmanuel Brown
Walsall,West Midlands
Summary
Experienced care professional with extensive expertise in dealing with vulnerable clients and providing dementia care. Demonstrates strong capabilities in infection control, risk assessment, and palliative care. Proficient in behaviour modification techniques, client assessment, and crisis intervention strategies. Adept at managing personal care assistance, therapeutic care, and mental health support while maintaining professional boundaries. Committed to quality improvement and safeguarding policies to enhance client well-being.
Compassionate individual with strong communication and problem-solving skills, coupled with deep understanding of client care and support. Proficient in active listening and conflict resolution, ensuring stable and nurturing environment for those in need. Committed to creating positive change and enhancing quality of life for clients.
Overview
5
5
years of professional experience
Work History
Support worker
Sandwell and West Birmingham NHS Trust
Birmingham, West Midlands
03.2024 - Current
- Assisted with mobility issues enabling easier movement around the home.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Helped achieve patient independence through guided tasks and activities.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Actively listened to client concerns thus creating a comforting environment.
Support worker
Nisi Staffing
Birmingham
05.2022 - 03.2024
- Assisted with mobility issues enabling easier movement around the home.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Participated in regular team meetings, enhancing quality of care provided.
- Assured safety measures were met to prevent falls or accidents.
- Ensured consistent quality improvement by developing improved personal care services, optimising service user satisfaction.
- Improved health outcomes by delivering consistent care in collaboration with nursing team.
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
Healthcare support worker
HCP Staffing Services
Birmingham, West Midlands
02.2021 - 05.2022
- Assisted medical staff with routine clinical procedures, enhancing efficiency.
- Documented patient observations accurately for healthcare team's reference.
- Collaborated effectively with healthcare professionals to provide comprehensive care for patients.
- Provided companionship and emotional support to distressed or lonely residents.
Picking and Packing Operative
Amazon
Birmingham, West Midlands
11.2019 - 02.2021
- Minimised damage during transit for customer satisfaction.
- Displayed versatility by handling varied types of goods and packages.
- Ensured product safety by adhering to strict packing guidelines.
- Utilised effective communication skills for smooth team operations.
- Demonstrated excellent attention to detail whilst inspecting packaged items.
- Completed packing tasks, improving overall workflow efficiency.
- Adapted swiftly to different work shifts, proving reliability and commitment.
- Maintained cleanliness of packing area to uphold health and safety regulations.
Education
Certificate of Higher Education - Health and Social Care
City of Wolverhampton College
Wolverhampton 09/2020 - 07/2022
Skills
- Dealing with vulnerable clients
- Infection control knowledge
- Self-Management
- Behaviour modification techniques
- Client assessment capabilities
- Palliative care understanding
- Empathy for clients
- Dementia care knowledge
- Risk assessment application
- Nutrition planning competency
- Assistive technology use
- Basic nursing care
- Professional boundaries understanding
- Personal care assistance
- Care management
- Learning disabilities support
- Safeguarding policies
- Interpersonal relationships
- Therapeutic care
- Crisis intervention strategies
- Documentation expertise
- Quality improvement techniques
- Mental health support
References
References available upon request.
Timeline
Support worker
Sandwell and West Birmingham NHS Trust
03.2024 - Current
Support worker
Nisi Staffing
05.2022 - 03.2024
Healthcare support worker
HCP Staffing Services
02.2021 - 05.2022
Picking and Packing Operative
Amazon
11.2019 - 02.2021
Certificate of Higher Education - Health and Social Care
City of Wolverhampton College
09/2020 - 07/2022
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