Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
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Emma Louise Doig

Cambridge,UK

Summary

Experienced Residential Conveyancer with knack for simplifying complex legal processes. Streamlined conveyancing procedures, reducing turnaround times and significantly improving client satisfaction. Skilled in problem-solving, decision making, word processing and office administration, complemented by a strong background in customer service ensuring smooth property transactions from start to finish.


Overview

21
21
years of professional experience
10
10
years of post-secondary education
1
1
Certification

Work History

Associate Conveyancer

DC law
Saint Ives
08.2018 - 04.2025
  • Managed multiple case files simultaneously without compromising quality of service.
  • Provided exceptional customer service during stressful periods of home buying or selling.
  • Assisted clients in understanding the conveyancing process, fostering a sense of trust and confidence.
  • Kept updated records meticulously, guaranteeing easy retrieval during audits or follow-ups.
  • Demonstrated strong problem-solving abilities when faced with complex property disputes.
  • Interpreted deeds and wills accurately for correct execution of conveyance processes.
  • Addressed and answered client questions around financial and legal property concerns swiftly to provide excellent customer service.
  • Completed tasks efficiently under tight deadlines, maintaining high quality standards throughout each transaction.

Customer Assistant, Days and Nights

Tesco Stores Ltd
Bar Hill
10.2004 - 08.2018
  • Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
  • Assisted customers with product selection to ensure satisfaction.
  • Provided fast checkout service with high levels of customer care and transaction speed.
  • Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
  • Trained new hires in various roles relating to shop floor and customer services.
  • Ensured timely completion of project milestones on the sop floor with strict deadline management while maintaining and organising the back warehouse

Cashier

HSBC Bank LTD
Cambridge
06.2004 - 10.2004
  • Processed payments swiftly for improved customer experience.
  • Balanced till at end of day, maintaining accurate records.
  • Solved customer issues and disputes using accurate banking information and policies, maintaining loyalty and satisfaction.

Education

LLB - Law (Hons)

De Montfort Univeristy
09.2006 - 07.2009

A Level's - Govenment and Politics (C), Law (C), Religious Studies (B)

Long Road Sixth Form College
09.2004 - 07.2006

GCSEs - ten subjects all passed including English Grade B and Mathematics grade B

Swavesey Village College
09.1999 - 07.2004

Skills

  • Problem management
  • Time management
  • Organisational skills
  • Data analysis
  • Database management
  • Case Management
  • Decision making
  • Client management
  • Word processing
  • OFFICE ADMINISTRATION
  • Customer Service

Certification

  • UK Driving License, 05/01/16, Present
  • First Aid at Work, 10/01/09, 06/30/18, Trained to provide emergency aid to preserve life, stabilise injuries or becomes ill at work until more advanced medical treatment can be provided.

Affiliations

  • Crafting
  • Travelling
  • Theatre
  • Tigger saving

Timeline

Associate Conveyancer

DC law
08.2018 - 04.2025

LLB - Law (Hons)

De Montfort Univeristy
09.2006 - 07.2009

Customer Assistant, Days and Nights

Tesco Stores Ltd
10.2004 - 08.2018

A Level's - Govenment and Politics (C), Law (C), Religious Studies (B)

Long Road Sixth Form College
09.2004 - 07.2006

Cashier

HSBC Bank LTD
06.2004 - 10.2004

GCSEs - ten subjects all passed including English Grade B and Mathematics grade B

Swavesey Village College
09.1999 - 07.2004

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Emma Louise Doig