Summary
Overview
Work history
Education
Skills
Affiliations
Personal Statement
Timeline
Generic

Emma Swinney

Jarrow,Tyne and Wear

Summary

Dedicated healthcare professional with expertise in patient dignity preservation and dementia care training. Demonstrates exceptional multitasking abilities under pressure, ensuring sensitive end-of-life care and effective patient engagement. Proficient in medication administration, pain management, and clinical record-keeping, complemented by strong empathy and compassion. Skilled in clear communication, emergency response training, CPR certification, mobility assistance, and patient advocacy. Committed to developing person-centred care plans that enhance patient well-being and dignity.

Overview

5
5
years of professional experience

Work history

Health care assistant

Gateshead Health NHS Foundation Trust
Gateshead
2025.03 - Current
  • Liaised between patients and healthcare professionals, facilitated effective communication channels.
  • Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
  • Provided emotional support to patients and their families during difficult times.
  • Assisted in physical therapy sessions with patients to promote mobility improvement.
  • Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
  • Prepared meals for patients, ensured balanced nutrition intake.
  • Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
  • Monitored vital signs of patients with meticulous attention to detail for accurate readings.
  • Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
  • Assisted in patient care, improved comfort and well-being.
  • Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
  • Kept detailed records of patient progress, assisted medical staff in treatment planning.
  • Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
  • Completed care documentation and monitored patient progress to achieve up-to-date records.
  • Administered blood tests and blood pressure checks.

Medical receptionist

Gateshead Health NHS Foundation Trust
Gateshead
2023.05 - 2025.03
  • Coordinated insurance paperwork for seamless claim processing.
  • Prepared examination rooms prior to appointments; ensured readiness for patients.
  • Answered queries of patients clearly, leading to enriched understanding of procedures or policies.
  • Ensured patient comfort by providing clear communication and timely service.
  • Handled sensitive information discreetly, fostering trust amongst patients.
  • Protected patient confidentiality with strict adherence to data protection regulations.
  • Provided empathetic customer service during stressful medical situations; eased patient anxiety.
  • Streamlined patient check-in procedures for improved experience.

Pharmacy assistant

MG & AD Burdon LTD
Jarrow, South Tyneside
2021.07 - 2023.06
  • Improved patient care by providing professional advice on medications.
  • Managed cash till accurately whilst handling transactions, minimising any financial discrepancies.
  • Educated customers about proper usage and potential side effects of prescribed drugs.
  • Provided excellent customer service, resulting in repeat business from satisfied customers.
  • Conducted regular stock checks to maintain an accurate inventory system.
  • Promoted wellness products strategically, increasing awareness among customers.
  • Dispensed medications under supervision of pharmacist, ensuring safe practices at all times.

Education

Bachelor of Science - Adult Nursing

Northumbria University
Newcastle upon Tyne

A-Levels - Geography

St Joseph's Catholic Academy

A-Levels - Biology

St Joseph's Catholic Academy

A-Levels - Chemistry

St Joseph's Catholic Academy

GCSEs - Maths

St Joseph's Catholic Academy
Hebburn

GCSEs - English Language

St Joseph's Catholic Academy

GCSEs - English Literature

St Joseph's Catholic Academy

GCSEs - Biology

St Joseph's Catholic Academy

GCSEs - Physics

St Joseph's Catholic Academy

GCSEs - Geography

St Joseph's Catholic Academy

GCSEs - Religious Education

St Joseph's Catholic Academy

GCSEs - Music

St Joseph's Catholic Academy

GCSEs - French

St Joseph's Catholic Academy

Skills

  • Patient dignity preservation
  • Dementia care training
  • Multitasking under pressure
  • End-Of-Life care sensitivity
  • Patient engagement
  • Patient care
  • Medication Administration
  • Pain management
  • Empathy and compassion
  • Clinical record-keeping
  • Clear communication
  • Emergency response training
  • CPR certification
  • Mobility assistance
  • Patient advocacy
  • Person-centred care plans

Affiliations

  • Running
  • Gym and fitness

Personal Statement

I am currently a third year student nurse due to qualify shortly and have completed a range of clinical placements over the last three years including medical, surgical (including theatres), community and acute settings and I am due to undertake my final placement in A&E. The knowledge and skills I have gained from these experiences are vast, helping me to become a well-rounded professional able to adapt to a range of settings. I have cared for patients with a wide range of complex needs, becoming familiar with co-morbidities and poly-pharmacy, understanding how this can affect the nursing care that I give a patient and how I plan care around this. I have developed competence in a range of skills such as medicines administration via a range of routes, care planning, patient assessment and infection prevention. I also have excellent knowledge of legal aspects of nursing, such as the Mental Capacity Act and Deprivation of Liberty frameworks. I am competent in identifying the need for safeguarding and I am able to identify when to escalate concerns to the relevant agencies. Whilst I am increasingly confident and competent, I ensure to always work within my scope of practice and seek additional guidance when required, as stated in the NMC code as well as competence being one of the 6Cs of nursing. I have also developed key clinical skills essential to being a staff nurse such as venepuncture, cannulation, wound care and catheterisation, as well as continence care and preventing pressure damage.

I am compassionate and empathetic, with a strong commitment to delivering safe, effective and person-centred care. I prioritise the dignity and preferences of my patients at all times, being an advocate for my patients even when this can be challenging, demonstrating courage and communication, 2 of the 6Cs of nursing. Having participated in several MDT meetings, I make sure to always be the voice for my patient, ensuring that their best interests as well as preferences are kept at the forefront of all care planning. I have excellent communication skills, always developing therapeutic relationships with my patients and their loved ones, as well as good professional relationships with my colleagues and wider members of the MDT. I have a lot of experience of communicating with patients in a variety of ways, having cared for many patients with cognitive impairments or learning disabilities, ensuring to always provide the same respect and dignity to everyone I meet.

Throughout my training, especially in my last year, I have developed time management and delegation skills, ensuring that the highest standards of care are always maintained even in a busy environment. On placement, I have cared for patients of varying acuity, ensuring timely observations, escalation of concerns and accurate documentation. These experiences have helped to strengthen my clinical judgement and confidence in decision making and I am becoming much more independent within my provision of care.

As I move into the phase of my career where I will be a newly qualified nurse, I am committed to reflective practice and continuous professional development. Throughout my time at university I have taken great pride in maintaining an accurate portfolio, demonstrating my progression towards the NMC standards. I am always open to feedback and support from my colleagues, as I know this will help me develop into the best nurse I can possibly be. I have always abode to the NMC Standards for Future Nurses, ensuring safe and effective evidence-based care.

I am a reliable, adaptable and enthusiastic individual who understands the importance of professionalism, accountability and evidence-based practice, ensuring I regularly read recent articles to ensure my practice is up to date. I am excited to begin my career as a Registered Nurse and to provide high-quality care while continuing to learn and grow within your organisation.

Timeline

Health care assistant

Gateshead Health NHS Foundation Trust
2025.03 - Current

Medical receptionist

Gateshead Health NHS Foundation Trust
2023.05 - 2025.03

Pharmacy assistant

MG & AD Burdon LTD
2021.07 - 2023.06

Bachelor of Science - Adult Nursing

Northumbria University

A-Levels - Geography

St Joseph's Catholic Academy

A-Levels - Biology

St Joseph's Catholic Academy

A-Levels - Chemistry

St Joseph's Catholic Academy

GCSEs - Maths

St Joseph's Catholic Academy

GCSEs - English Language

St Joseph's Catholic Academy

GCSEs - English Literature

St Joseph's Catholic Academy

GCSEs - Biology

St Joseph's Catholic Academy

GCSEs - Physics

St Joseph's Catholic Academy

GCSEs - Geography

St Joseph's Catholic Academy

GCSEs - Religious Education

St Joseph's Catholic Academy

GCSEs - Music

St Joseph's Catholic Academy

GCSEs - French

St Joseph's Catholic Academy
Emma Swinney