Alicia Raybould
Yeovil,SOM
Summary
Dedicated healthcare professional with extensive expertise in patient care and advocacy, specialising in maintaining patient dignity and personal hygiene. Proficient in healthcare software and adept at multitasking under pressure, with a strong understanding of healthcare ethical standards. Skilled in communicating with dementia patients, respecting cultural differences, and providing mental health support. Committed to infection control procedures and safeguarding knowledge, ensuring comprehensive health assessment and monitoring. Career goal: to enhance patient engagement through person-centred care plans and effective documentation development.
Overview
11
11
years of post-secondary education
5
5
years of professional experience
Work history
Health care assistant
NHS Foundation Trust
yeovil, Somerset
2022.12 - Current
- Delivered exceptional care for improved patient outcomes.
- Performed regular check-ins on patients, maintaining accurate records of their progress.
- Referred complex cases to relevant specialists when necessary, ensuring appropriate care.
- Ensured confidentiality in dealing with sensitive patient information.
- Collaborated with other healthcare professionals for comprehensive patient care.
- Provided emotional support to patients, enhancing their mental wellbeing.
- Responded swiftly during crisis situations, ensuring safety of all involved.
- Advocated for patients' rights with respect and dignity at all times.
- Identified risks early by consistently monitoring patient behaviour.
- Developed bespoke treatment plans, ensuring personalised care.
- Escorted patients on outings, encouraging socialisation and community integration.
- Improved patient communication skills through consistent engagement and therapy sessions.
- Assisted in the administration of medication, ensuring proper adherence to prescriptions.
- Trained new staff members effectively, promoting excellent work standards.
- Facilitated family visits, promoting supportive relationships for patients.
- Contributed to team meetings, enhancing collaboration and improving service delivery.
- Maintained a safe and clean environment to promote health and prevent infection.
- Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
- Worked in close partnership with families, friends and carers to improve care plan effectiveness.
- Worked with practitioners and allied health professionals to provide practical support and follow-up to clients.
- Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
- Observed and evaluated patients to detect changes in behaviour or abnormalities.
- Helped clients make informed decisions and follow individual treatment plans.
- Documented accurate and updated caseload records and reports to streamline process.
- Performed crisis interventions during emergency cases.
- Monitored patients' conditions, taking pulse and weight.
- Supported clients experiencing substance abuse issues, offering access to additional resources and targeted programmes.
- Inputted patient information and records on database to maintain accurate documentation.
- Assessed client mental health in detail to establish treatment options and develop treatment plans.
- Established and maintained working relationships with clients based on trust and non-judgement.
- Helped service users to gain ability to function independently in society.
- Assisted service users to obtain and access community resources.
- Listened to clients' current struggles to signpost relevant support.
- Monitored client progress and adapted support programmes to meet changing needs.
- Liaised with external and internal professionals to provide holistic support.
mental health support worker
enable and support services
yeovil, somerset
2021.07 - 2022.12
- Upheld strict confidentiality protocols ensuring respect for patient privacy.
- Conducted regular welfare checks on patients to ensure safety.
- Built trustful rapport with clients through consistent reliability and patience.
- Fostered improved relationships between patients and family members through mediation.
- Promoted safe environment by adhering to risk assessment guidelines.
- Developed personalised care plans, resulting in unique patient support.
- Collaborated with multi-disciplinary teams for comprehensive patient care.
- Documented progress notes meticulously, enabling accurate patient assessments.
- Enhanced mental health understanding for service users through psychoeducation.
- Participated in ongoing training courses, ensuring up-to-date knowledge of mental health practices.
- Assisted service users by providing emotional and practical support.
- Provided daily living assistance, promoting independent behaviour.
- Supported individuals to improve their wellbeing with weekly goal-setting sessions.
- Encouraged positive lifestyle changes for sustainable mental health improvements.
- Liaised effectively with healthcare professionals, contributing to integrated services.
- Navigated delicate situations with empathy whilst maintaining professional boundaries.
- Managed stressful situations calmly under pressure, maintaining a therapeutic atmosphere.
- Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
- Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
- Observed and evaluated patients to detect changes in behaviour or abnormalities.
- Helped clients make informed decisions and follow individual treatment plans.
- Assessed client mental health in detail to establish treatment options and develop treatment plans.
- Assisted service users to obtain and access community resources.
- Highlighted additional support provisions to maximise clients' growth opportunities.
Education
NVQ Level 3 - health and social care
Strode College
Somerset 2019.09 - 2021.06
GCSEs - maths
stanchester secondary school
Stoke-sub-Hamdon, Somerset 2014.09 - 2019.06
GCSEs - english
stanchester academy
Stoke-sub-Hamdon, Somerset 2014.09 - 2019.06
Skills
- Healthcare software proficiency
- Patient dignity preservation
- Patient dignity preservation
- Personal hygiene maintenance assistance
- Multitasking under pressure
- Handling distressed patients
- Blood pressure measurement
- Healthcare ethical standards understanding
- Supporting family members
- Adapting to patient needs
- Communicating with dementia patients
- Respecting cultural differences
- Patient care
- Patient engagement
- Nutrition management
- Infection control procedures
- Clear communication
- Patient advocacy
- Health assessment and monitoring
- Emergency response training
- Patient temperature and respiration monitoring
- CPR certification
- Patient care plans
- Empathy and compassion
- Monitoring observations
- Patient education
- Person-centred care plans
- First Aid
- Personal care assistance
- Patient safeguarding
- Documentation development
- Safeguarding knowledge
- Infection prevention and control
- Cultural awareness
- Mental health support
- Record-keeping
References
References available upon request.
Timeline
Health care assistant
NHS Foundation Trust
2022.12 - Current
mental health support worker
enable and support services
2021.07 - 2022.12
NVQ Level 3 - health and social care
Strode College
2019.09 - 2021.06
GCSEs - maths
stanchester secondary school
2014.09 - 2019.06
GCSEs - english
stanchester academy
2014.09 - 2019.06