Emma Smith
Hucknall,Nottingham
Summary
Accomplished professional specializing in research, data analysis, project coordination, and client relationship management. Strong organizational and time management skills enhance problem-solving capabilities and attention to detail. Proven track record in leading teams, training staff, and delivering comprehensive reports and presentations. Committed to leveraging expertise to achieve successful project outcomes and cultivate positive client relationships.
Overview
26
26
years of professional experience
1
1
Certification
Work history
Senior Research Executive
Sam Sensory Dimensions
Nottingham
2008.12 - 2026.02
- In my role as a Senior Research Executive, I manage and oversee consumer research panels, ensuring projects run smoothly from recruitment to final reporting. I build and maintain strong relationships with high profile corporates, ensuring their expectations are met with high-quality insights while scheduling and coordinating projects within the Health and Personal Care team. I collect, analyse, and interpret data to create comprehensive reports for clients and additionally support the finance team with invoicing and audit checks. Additionally, as a Mental Health First Aider, I have introduced workplace initiatives to enhance employee well-being while also supervising a direct report and providing training and mentorship.
- Unit B4/B5 Southglade Business Park Cowlairs Nottingham NG5 9RA
Installation Administrator
ADT Fire and Security
Leicester
1999.11 - 2007.07
- As an Installation Administrator, I provided administrative support to multiple managers, handling scheduling, reports, and personnel records. I managed employee attendance, holiday tracking, and health & safety procedures while also training and supporting new employees to ensure smooth integration into the team. I was promoted to Technical Management Assistant, where I occasionally covered the branch secretary role. My dedication and outstanding performance were recognized when I was awarded Employee of the Year.
- Bridge Park Plaza, Bridge Park Rd, Leicester LE4 8BL
Education
RSA Customer Service Level 2 & 3 -
Nottingham Chamber of Commerce
NottinghamRSA Business Administration Level 2 -
RSA Text Processing Level 2 - Part 1 & 2
Skills
- Research & Data Analysis
- Project Coordination & Scheduling
- Client Relationship Management
- Report Writing & Presentation
- Team Leadership & Training
- Strong Organisational & Time Management Skills
- Problem-Solving & Attention to Detail
Certification
- Panel Leader Training (Sam Sensory Dimensions)
- Foundation to Sensory Science
- Mental Health First Aider Certification
- Fire Safety & First Aid Training
- Microsoft Office (Excel, PowerPoint, Word)
- Redjade System Training
Referees
Available on request
Interests
Enjoy spending time with family and our dog, going on coastal walks, and exploring new places.
Accomplishments
- Promoted to Senior Research Executive and entrusted with high profile corporate client accounts
- Introduced Mental Health Initiatives into the workplace to improve employee well-being
- Recognized as Employee of the Year at ADT Fire and Security
References
References available upon request.
Timeline
Senior Research Executive
Sam Sensory Dimensions
2008.12 - 2026.02
Installation Administrator
ADT Fire and Security
1999.11 - 2007.07
RSA Text Processing Level 2 - Part 1 & 2
RSA Customer Service Level 2 & 3 -
Nottingham Chamber of Commerce