Emma-Leigh Ellis

Part-time Administrator for the Director of the company. My job role and skills consist of:

• Maintaining physical and digital record keeping systems
• Liaising with clients and suppliers using professional communication skills
• Processing financial documents following up on over-due invoices to ensure timely payment
• Managing emails and phone handling for potential customers
• Proficient use of Excel, Word, and Outlook
• Processing client payments securely via telephone transactions ensuring accuracy and confidentiality
• Assuring compliance with company policies and Health and Safety regulations
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Work Experience as part of Animal Management Technical Baccuralete college coursework. Key roles and responsibilities:

• Able to use own initiative and knowledge whilst carrying out independent tasks
• Supported Zookeepers with daily routines including feeding, cleaning enclosures, and observing animal behaviours whilst adhering to all relevant legislation, policies, and procedures
• Led group activities for peers within the learning environment
• Worked successfully as part of a team when ensuring daily tasks were to be completed
• Successfully used Word and Excel to document all relevant data needed for record keeping
• Demonstrated ability to work to tight deadlines, to fulfil daily health checks and keep accurate records to ensure a high quality of care
• Possess excellent verbal and written communication when reporting to senior members of staff
• Effectively organised tasks to maximise productivity and ensure timely completion
• Capable of adaptability and finding solutions to unexpected and fast paced situations with a calm and practical mindset.

Part-Time Animal Health Assistant. Supporting senior canine reproductive specialist with the following key roles and responsibilities:

• Safe handling and restraint techniques for dogs of various breeds and temperaments
• Monitoring animal health for signs of discomfort, stress, and illness
• Assisting with procedures consisting of artificial insemination and ultrasounds
• Maintaining a sterile environment and handling samples with care
• Recording and tracking reproductive data accurately
• Cleaning and disinfecting equipment and clinic environment
• Managing waste disposal in line with Health and Safety standards
• Stocking, organising, and preparing for clinical procedures
• Handling sensitive information with discretion and professionalism
• Booking appointments and managing records
• Understanding of relevant legislation around animal welfare and data protection
• Adapted to lone-working environments by applying initiative and resourcefulness
• Using excellent communication skills when meeting with clients/potential clients

References available upon request.