A dedicated professional with exceptional organisation and communication skills, adept at supervising and providing reading support. Demonstrates a strong ability to stay calm and ensure pupil safety, coupled with excellent customer skills and problem-solving capabilities. Resourceful in greeting people and maintaining a secure environment, committed to fostering positive interactions and achieving career goals in educational support.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Work history
Hairdresser
options/ cut above
Southampton, Hampshire
Worked in salons
Performed routine stock checks, ensuring sufficient supplies at all times.
Enhanced salon reputation with excellent customer service skills.
Ensured adherence to industry standards and regulations; promoted safe working environment.
Maintained a clean and hygienic work area for optimal health and safety compliance.
Assisted with front desk operations when required; enhanced overall salon efficiency.
Ensured booking system efficiency for improved customer experience.
Sanitised tools and equipment to maintain hygiene and safety protocols.
Managed appointments and schedules to smooth workflow.
Set up workstations and treatment rooms with necessary products, equipment and supplies.
Maintained clean and safe salon environments, ensuring consistent compliance with COSSH regulations.
Answered [Number]+ phone calls daily to schedule appointments and advise on service options.
Registered new clients and updated information of existing clients on logbook.
Lunchtime Assistant
wildground infants school
Southampton, Hampshire
Worked in a school as a lunchtime assistant
Supported children with special dietary needs to ensure proper nutrition.
Ensured student safety during lunchtime by closely monitoring behaviour.
Promoted healthy eating habits for students' well-being.
Encouraged good manners amongst students whilst dining.
Supervised children on the playground after lunch, promoting active play.
Handled food service tasks, improving lunch period flow.
Maintained cleanliness of dining area by promptly clearing tables.
Managed queue lines effectively to minimise waiting time.
Adhered to hygiene standards for a clean and safe environment.
Offered compassionate assistance to pupils needing help with meals.
Responded proactively in emergency situations, ensuring pupil well-being.
Supported mealtimes children with additional difficulties including social anxiety, food allergies and physical impairments.
Bar Maid
lord nelson
Hythe Southampton, Hampshire
Worked as a bar maid
Enhanced bar efficiency by keeping work areas clean and well-stocked at all times.
Checked identification to prevent underage drinking in compliance with legal requirements.
Learned extensive beverage menu quickly to make recommendations based on customer preferences.
Collaborated effectively with team members to ensure smooth operation.
Ensured timely service by managing drink orders during peak hours efficiently.
Maintained cash register operations for accurate financial transactions.
Prioritised cleanliness, resulting in an inviting and hygienic bar environment.
Fostered a welcoming atmosphere through polite conversation and prompt service.
Performed closing duties, ensuring the venue was ready for business the following day.
Improved customer engagement by maintaining a friendly and approachable demeanour.
Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Verified guest ID prior to serving liquor.
Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
Welcomed guests with friendly conversation and fun atmosphere.
Completed end-of-day cleanup to reset bar for next day.
Served guests spirits, lagers and stouts at bar.
Collected, washed and put away glassware between guests.
Input orders into register, calculated bills and collected payments.
Followed food safety and hygiene requirements to protect guests.
Volunteer
wildground infants
Hythe Southampton, Hampshire
Voluntary reading, trips with school
volunteer home-start
home-start
Southampton
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks
Demonstrated respect, friendliness and willingness to help wherever needed.
Education
BTEC National Diploma - Education
Some College
GCSEs - Mathematics, English, Geography
Some School
Skills
Organisation skills
Communication skills
Supervising
Reading support
Ability to stay calm
Keeping pupils safe
Customer skills
Greeting people
Problem-solving
Resourcefulness
Accomplishments
NVQ 1 & 2 in Hairdressing
NVQ level 1 in nails
NVQ 2 in children and young people's mental health