Summary
Work history
Education
Skills
Accomplishments
Languages
Custom
Timeline
Generic

Emma lawlor

Southampton,Hampshire

Summary

A dedicated professional with exceptional organisation and communication skills, adept at supervising and providing reading support. Demonstrates a strong ability to stay calm and ensure pupil safety, coupled with excellent customer skills and problem-solving capabilities. Resourceful in greeting people and maintaining a secure environment, committed to fostering positive interactions and achieving career goals in educational support.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Work history

Hairdresser

options/ cut above
Southampton, Hampshire
  • Worked in salons
  • Performed routine stock checks, ensuring sufficient supplies at all times.
  • Enhanced salon reputation with excellent customer service skills.
  • Ensured adherence to industry standards and regulations; promoted safe working environment.
  • Maintained a clean and hygienic work area for optimal health and safety compliance.
  • Assisted with front desk operations when required; enhanced overall salon efficiency.
  • Ensured booking system efficiency for improved customer experience.
  • Sanitised tools and equipment to maintain hygiene and safety protocols.
  • Managed appointments and schedules to smooth workflow.
  • Set up workstations and treatment rooms with necessary products, equipment and supplies.
  • Maintained clean and safe salon environments, ensuring consistent compliance with COSSH regulations.
  • Answered [Number]+ phone calls daily to schedule appointments and advise on service options.
  • Registered new clients and updated information of existing clients on logbook.

Lunchtime Assistant

wildground infants school
Southampton, Hampshire
  • Worked in a school as a lunchtime assistant
  • Supported children with special dietary needs to ensure proper nutrition.
  • Ensured student safety during lunchtime by closely monitoring behaviour.
  • Promoted healthy eating habits for students' well-being.
  • Encouraged good manners amongst students whilst dining.
  • Supervised children on the playground after lunch, promoting active play.
  • Handled food service tasks, improving lunch period flow.
  • Maintained cleanliness of dining area by promptly clearing tables.
  • Managed queue lines effectively to minimise waiting time.
  • Adhered to hygiene standards for a clean and safe environment.
  • Offered compassionate assistance to pupils needing help with meals.
  • Responded proactively in emergency situations, ensuring pupil well-being.
  • Supported mealtimes children with additional difficulties including social anxiety, food allergies and physical impairments.

Bar Maid

lord nelson
Hythe Southampton, Hampshire
  • Worked as a bar maid
  • Enhanced bar efficiency by keeping work areas clean and well-stocked at all times.
  • Checked identification to prevent underage drinking in compliance with legal requirements.
  • Learned extensive beverage menu quickly to make recommendations based on customer preferences.
  • Collaborated effectively with team members to ensure smooth operation.
  • Ensured timely service by managing drink orders during peak hours efficiently.
  • Maintained cash register operations for accurate financial transactions.
  • Prioritised cleanliness, resulting in an inviting and hygienic bar environment.
  • Fostered a welcoming atmosphere through polite conversation and prompt service.
  • Performed closing duties, ensuring the venue was ready for business the following day.
  • Improved customer engagement by maintaining a friendly and approachable demeanour.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Verified guest ID prior to serving liquor.
  • Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
  • Welcomed guests with friendly conversation and fun atmosphere.
  • Completed end-of-day cleanup to reset bar for next day.
  • Served guests spirits, lagers and stouts at bar.
  • Collected, washed and put away glassware between guests.
  • Input orders into register, calculated bills and collected payments.
  • Followed food safety and hygiene requirements to protect guests.

Volunteer

wildground infants
Hythe Southampton, Hampshire
  • Voluntary reading, trips with school

volunteer home-start

home-start
Southampton


  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

BTEC National Diploma - Education

Some College

GCSEs - Mathematics, English, Geography

Some School

Skills

  • Organisation skills
  • Communication skills
  • Supervising
  • Reading support
  • Ability to stay calm
  • Keeping pupils safe
  • Customer skills
  • Greeting people
  • Problem-solving
  • Resourcefulness

Accomplishments

  • NVQ 1 & 2 in Hairdressing
  • NVQ level 1 in nails
  • NVQ 2 in children and young people's mental health
  • Level 2 English

Languages

English
Native

Custom

References on request

Timeline

Hairdresser

options/ cut above

Lunchtime Assistant

wildground infants school

Bar Maid

lord nelson

Volunteer

wildground infants

volunteer home-start

home-start

BTEC National Diploma - Education

Some College

GCSEs - Mathematics, English, Geography

Some School
Emma lawlor