Emma Hansford
Bath,Avon
Summary
Highly organized and dependable HR Lead/Administrator with 24 years of experience in public and private sectors. Expertise in HR record keeping, performance management, and Office365 applications. Proven ability to support dynamic teams in achieving goals and meeting deadlines. Trusted to assist business owners in quasi-PA roles as needed.
Overview
20
20
years of professional experience
Work history
HR Lead
Specsavers Opticians
Bath, Bath and North East Somerset
04.2005 - Current
- Managed employee records encompassing attendance, leave, absence, and performance data.
- Oversaw recruitment processes including CV screening, phone interviews, trial days, and onboarding.
- Conducted assessments and provided feedback during three-month probation periods.
- Compiled weekly and monthly payroll records while supporting benefits enrolment and maintenance.
- Facilitated team support through regular bi-weekly check-ins with direct reports.
- Acted as note taker for colleagues' check-ins when necessary.
- Led performance management initiatives as both note taker and HR lead.
Senior administrator
Specsavers Opticians
Bath, Bath and North East Somerset
04.2005 - Current
- Managed financial operations for NHS contracts, ensuring timely payments representing 45% of turnover.
- Reconciled bank accounts and resolved internal and external queries efficiently.
- Oversaw office and store management, maintaining well-organised supplies for internal and retail needs.
- Ensured optimal workspace functionality through effective resource allocation and organisation.
Education
Foundation in People Practice - HR
Level 3
Bath City College 09.2023 - 03.2024
Skills
- Decisiveness under pressure
- Integrity and confidentiality
- Office administration
- Confidential records management
- Leadership competence
- Communication proficiency
References
References available upon request.
Timeline
Foundation in People Practice - HR
Level 3
09.2023 - 03.2024
HR Lead
Specsavers Opticians
04.2005 - Current
Senior administrator
Specsavers Opticians
04.2005 - Current
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